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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73748 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229863 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203328 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Struggling with groups on Vodafone Smart 4 Turbo?

I have just replaced my Samsung Galaxy fame with a Vodafone Smart 4 Turbo.    Unfortunately it was set up in the Vodafone shop and I didn't check the contacts.When I got home it had over 260 contacts.  (There are only 50 telephone numbers) I seem to ...

nappy501 by 3: Seeker
  • 14611 Views
  • 0 replies
  • 0 thanks

Galaxy S4 Lollipop update is terrible!!!!!

My phone battery life is terrible after my Lollipop update over a week ago... I've been a Samsung user since 4 generations and this must be one of the worts updates done to any of the Android phones I had.. I've used factory reset as always with big ...

iPhone 6 Failed SIM Activation

Having had my iPhone 6 stolen 2 weeks ago I had vf bar/block/blacklist the number.  I have since gotten a new iPhone and have tried without success to have the new sim activated and the baring lifted.  I have made 5 visits to stores, have called cust...

Iphone 5s screen erratic

last few days been having issues with my touchscreenrandom scrollingdouble key tapshit an icon and search iPhone appearsAll very wierd appeared to happen after a bunch of apps got upgraded but cant be sure.Anyway i went back to a previous restore whi...

andykb999 by 4: Newbie
  • 17209 Views
  • 13 replies
  • 0 thanks

sim swap

Can someone please help me?I got my upgrade yesterday (i have the samsung galaxy s6) and tried to do the sim swap online. I got an email saying it was unsucessful and i have been trying to do it multiple times today, still nothing! i have tried to co...

Data connection on a Dapeng A75

Hello,  I have a Chinese phone Dapeng A75 with dual sims and ICS.It won't connect to Vodafone data, I'm using a PAYG sim and the following settings;pp.vodafone.co.ukwapwapbut have tried loads of others. I've been in two different Vodafone shops, one ...

iPhone 6 bt wifi issue

Called tech support x3 no joy - been into the Leicester shop and spoke to branch manager (not interested! Very surprised!!!) since porting my number I can't log into BT wifi - told by shop its Openzone when I tried that option - still no joy so retur...

Sure Signal - so utterly useless

I am absolutely fed up with my Sure Signal.  It has a connection to the Vodafone server.  I have a 100mbps internet service via fibre optic cable (Virgin Media) which has been tested to show more than plenty of bandwidth for video telephony let alone...

stevekale by 4: Newbie
  • 27187 Views
  • 16 replies
  • 0 thanks

Sending Picture Messages

I cannot send picture messages since updating my BB Z10 I had a text from Vodafone saying to text 40127 WEB and I would be sent  how to set it up that was on 24th April and I still have nothing?!!!

tp2612 by 2: Seeker
  • 14830 Views
  • 5 replies
  • 0 thanks

I never get calls

Hi. I have 2 lines and for over 6montgs now ive been calling vodafone about no signal. It doesnt matter where iam we hardly ever get calls or make calls or send messages because if and whennwe finally receive calls people can hardly hear us. Vodafone...

CreaneW by 1: Seeker
  • 12899 Views
  • 2 replies
  • 0 thanks
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