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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73721 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203310 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure signal 1 not working

Hi,My sure signal 1 has stopped working, since before Christmas. All 3 lights are on but when I make calls the third light does not come on and I have limited signal in my house.I have tried resetting it as per your troubleshooting help, but it still...

Galaxy Note 4 Lollipop Update?!!

Ok so I've had my phone since the day before it came out and I got it direct from the Samsung Experience store. I have been waiting for the lollipop update since around January! My brother took out a new phone from a vodafone store and when he checke...

iPhone 6

Don't bother with a iPhone 6 I hate it and now stuck for 24 months going to but sim back in my old HTC M7 miles better phone

Resolved! Lollipop + SMS

I've just upgraded to Lollipop, now I can't read my SMS messages. They appear in the list, but when I select a message it's just a blank screen. Anyone else had this?

rodkort by 4: Newbie
  • 14722 Views
  • 10 replies
  • 0 thanks

Sure Signal V1 stopped working

Hi Our SS V1 has been working fine for months, if not years, but today it stopped working. There have been no changes in our network connection as far as I am aware.Symptoms are:when first noticed, all lights were off, then went through the usual seq...

dinghani by 2: Seeker
  • 18049 Views
  • 1 replies
  • 0 thanks

iPhone 6 Calls Unknown to my contacts

Recently my daughters calls from her IPhone 6 to my Iphone5 have been appearing as unknown we have checked and neither of us have accidentally blocked each other, does anyone know how we can fix please and thank you

MichC606 by 1: Seeker
  • 12674 Views
  • 1 replies
  • 0 thanks

Galaxy Edge 64GB Gold.... Arrived!

Well, its been a hassle. I've been on Vodafone's case constantly over the last week but its here at last! Still no charger or case but we all know the issues with that,i'll wait the 7 days they are saying before I start complaining about that. The ph...

RossDUFC by 4: Newbie
  • 12447 Views
  • 2 replies
  • 1 thanks

Resolved! S4 update - messages not visible.

Can anyone please help? After the latest software update on my s4 all of my messages have disapeared. I can see the first line in the header along with the senders name, but when I open them it's blank. This applies to not only old messages, but any ...

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