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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi got the phone last week and had a bit of a nightmare with it so far. PAC code didnt get transferred over for a whole week but thankfully to say resolved as of yesterday. But next problem is when i dial 191 on my handset it had 3 beeps and the call...
I did a pre-order upgrade for a Samsung S6 Edge on 25th March, and got an email saying thank you for upgrading, we're checking your order and will be I touch shortly with an update. I got a text saying the same. I also upgraded my bundle (been on SIM...
I was told vodafone testing had failed for xperia lollipop. Has vodafone received the new software to test yet? I know vodafone won't comment when it's coming out but are they at least testing it?
I have a new HTC One M9 and a new Sure Signal device. The Sure Signal is working fine, it connects to a Blackberry and routes calls that way with the Blackberry showing a full 3G signal. However, it will not connect to the M9. I've reset the Sur...
I have recently been offered a Samsung Galaxy S5 contract phone, the order was placed last thursday and I was told that i would recieve it this week, It has not arrived, dcould you tell me where it is pleaseKind regrdsMr J Birtwistle
One of my friend gave me a blackberry passport locked to Vodafone. I have tried to unlock that mobile from my native place, India. But they have told me to contact network provider directly. Please help me to find out the proceduresThank you
I have unfortunately lost the paperwork for my samsung s5 which is getting repaired. I have got a text saying it is in store, will I be able to pick it up without the paperwork?
Can someone please help with my sure signal v3. I cannot get it to connect to the internet, Im fed up of being on hold to customer services, only to have my call ended before I get to speak to someone. Its been plugged in for 72 hours now with a soli...
HiI have recently had my sony z3 replaced by Sony due to a fault with the phone. I have spoken to 3 different people who have all given me a different answer on how I need to update the IMEI.Please can you provide me a simple solution. It would help ...
My Vodaphone Sure Signal worked fine with a Orange livebox router, but since i was upgraded to the EE Bright Box it wont work.Vodaphone told me that for the Sure signal to be working the router must have the below ports to be opened for the Suresigna...
