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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74484 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229998 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204455 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Very pleased

Hi,Having migrated from Plusnet I was a little wary but I must say that on my first day on 38Mbps FTTC and getting 32 to 34Mbps, I am very pleased so far with Vodafone.Having taken BB and phone can I ask is caller display available and at what cost?T...

hyb by 2: Seeker
  • 792 Views
  • 2 replies
  • 0 thanks

Resolved! V1 Sure Signal

I'm having problems with my Sure Signal. It's been successfully registered and is showing as active on my Vodafone account, but the second '@' light just keeps slowly flashing. Green power light is on steady but no others. Tried de-registering and re...

DavidTD6 by 2: Seeker
  • 3097 Views
  • 3 replies
  • 0 thanks

put a block on third party charges

 I just received a message stating that I have subscribed to Topkontent for £4.50 per week. I have NEVER subscribed to this nor had I heard of this until today.please put a block on third party charges on my account.

jeancao by 2: Seeker
  • 6535 Views
  • 3 replies
  • 0 thanks

What are the correct advanced PPPoE settings?

I have my vodafone broadband username and password and had it working fine, however after several months of it working fine it looks like my BT Openreach vdsl modem (ECI B-Focus v-2fub/r Rev B) kicked the bucket. Before replacing it with a Huawei HG6...

nuc code problem

I have been attempting to unlock an iphone 7 bought via a third party and efforts so far comprise approximately 15 calls to vodafone (including various managers and the complaints department), 2 visits to the vodafone shop to speak to a 'technical ex...

SIM Card Full - Smart Speed 6

I keep getting the SIM Card Full delete some messages but as far as I am aware the SIM card isn't full.  At one time I have seen the figure of 50 messages as the limit. Can I alter this or get the messaging system onto the SD card

-pete- by 4: Newbie
  • 1625 Views
  • 2 replies
  • 0 thanks

MOFFAT, DUMFRIESSHIRE, DG10 9JU- THERE IS NO COVERAGE YET AGAIN.

MOFFAT, DUMFRIESSHIRE, DG10 9JU- NO COVERAGE YET AGAIN.  YET AGAIN, THERE IS NO COVERAGE  IN THE DG10 9JU POSTCODE-THAT IS BALLPLAY ROAD AREA OF MOFFAT, DUMFRIESSHIRE. THIS IS THE CASE ELSEWHERE IN MOFFAT AND HAS BEEN SINCE  9.30 AM THURSDAY 14TH DEC...

Derek49 by 4: Newbie
  • 799 Views
  • 1 replies
  • 0 thanks

unlocking iphone 6s

Hi, have recently requested a NUC code for my Iphone 6s and a few days later was sent an email saying that i could complete the unlocking by syncing the phone with my itunes acc and / or restoring the software.  I was not sent a code. I have tried bo...

svh by 2: Seeker
  • 1074 Views
  • 2 replies
  • 0 thanks
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