This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.
These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi, i want to take my phone abroad however i only want it so i can conect to wifi, is there a way where vodaphone can lock my phone for a few days? Or if i have a cap on my phone does that mean that i wouldnt be able to text or call or use data bec...
Hey, i brought the Vodafone Smart 4 Turbo a couple of days ago, currently having a problem with the phone randomly restarting it self for no reason while idle. Not sure if it will happen while in use not had time to play around for any lenth of time ...
Appologies in advance for asking this but ive read most of the posts about this and the answer seems inconclusive.I have a flat in Portugal which I live in for several months of the year. I have just bought an unlocked HUAWEI E5331 from ebay.My que...
I've just upgraded to a "new" (do new sony xperia z3 compact phones really come in a plain vodafone box in a tray that's too big for them?), and I notice that every time I switch it on it comes up with "Rich Communications" box that I can't get rid o...
I completed an online sim swap this morning from my 4s to my new 5s. Been waiting for 4 hours now and nothing has happenend. Still no service showing. Have tried calling vodafone, but having gone through all the options they give and my question n...
Hiupdated the firmware to 5.0 on my S5 this morningNow when I try to view the SMS messages I cannot see what has been typed.If I send a new message it goes ok but I cannot view the message stream just shows a blank background and nothing else.I can s...
Hi team, I used the online form to request my number to be transfered from my current sim card, so a new nano sim card that I received as part of an upgrade. This was at 9PM on Tuesday 31st March. After waiting 24 hours as initiatilly instructed, the...
I have just bought a Huawei Ascend G7, which according to the seller website (Expansys) and the stickers on the phone, supports 4G. I haven't managed to get it to pick up 4G, however, despite following the instruction of a Huawei support representati...
I processed an order for the pre-order of the Samsung Galaxy S6 Edge on Monday. I have yet to receive a confirmation e-mail of this. No other details have been provided to me. Customer service seems too be extremely difficult to reach. Can someone p...
I haven't been able to access the internet on my phone since last summer. I have contacted Vodafone on numerous occasions. The telephone support have told me that it is due to signal problems in my area, and the store workers said that there is an i...
