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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74120 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229924 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204037 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Iphone blacklisted

Hello all, I would like to have your help. I bought an Iphone 6 plus from a person who upgrated on Vodafone network. He sold me it. Now the phone appears blacklisted. I just reported it to the police fraud services.I have his details etc, would you b...

Resolved! No service

I have just recieved my iPhone 5 upgrade and it says I have no service. Do I need to activate the sim?

Sure signal

I can no longer see the manage my sure signal area in my account. How to i manage numbers linked to my sure signal.

mgmg1961 by 2: Seeker
  • 19057 Views
  • 2 replies
  • 0 thanks

SureSignal not working for other added users

Hi, my suresignal device stopped working overnight and when i wnet to manage services it didn't show that i have a device registered. I have re-registered and added back in the other users but only my number gets a signal, the others don't. Is anyone...

Resolved! unlock iPhone 5

trying to find the unlock form,but keep getting directed to voda help page,as anyone got a direct link pls

ymo1 by 1: Seeker
  • 14416 Views
  • 4 replies
  • 0 thanks

Resolved! Problems with sure signal

I have a sure signal 1 and for the past few days it has stopped working. When you turn it on the power light comes on, the Internet light comes on and the the tick light Stars flashing and then the box switches off and back on and the power light com...

iPhone 6 complaint

HiPlease can you help I was sent an iPhone 6 16g on the 11 feb this should have been an iPhone 6 64g. I rung 191 and the gentlemen agreed to an exchange this was on the 13th feb. Since then I have waited, taken 3 separate days of work to wait for the...

Kbaldwin by 2: Seeker
  • 13952 Views
  • 3 replies
  • 0 thanks

Vodafone Team: Blackberry Q5 Ordering Problems

According to the vodafone team, the Blackberry Q5 is not in stock, and others are saying their having problems with the ordering system. However, I've came across flaws within the system and what I'm being told is not entirely true.The image below is...

iSouthh by 2: Seeker
  • 12763 Views
  • 6 replies
  • 0 thanks

Sure Signal Version 1 Not connecting

my suresignal box stopped working last night. Today I have reset it and it displayed lights 1 and 2 constantly then eventually light 3 flashed for a while then all the lights went out sometimes they flash on then all go out again speed tests are 5.7 ...

New iPhone 6, no signal showing

I have just bought a new iPhone 6 on contract, I put my sim in over 24 hours ago but it is still showing no service. I have tried restarting it, and taking the sim out and putting it back again. I was wondering how this can be fixed. I have just atte...

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