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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73824 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229880 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203961 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Emergency alerts

I am in st petersburg russiaI have motorola phone with lolipop android softwareSine i landed a day ago i am getting dozens of emergency alerts that i cannot swich off by going to settings, more and emergency alerts tick offLooks like a virus. When i ...

Knezevs by 2: Seeker
  • 13649 Views
  • 1 replies
  • 0 thanks

swap sim

Hello! I would like to know can I swap my sim from samsung galaxy s3 to new Iphone 6 sim? and how I can do that? thanks

zachis by 1: Seeker
  • 12234 Views
  • 1 replies
  • 0 thanks

Resolved! Vodafone Wallet App Woes and Annoyance!!

Hello everyone,This is an ongoing problem I have with the Vodafone Wallet app. I have just upgraded from A Sony Xperia Z to a Xperia Z3 along with a new sim. Love the phone and all is wonderful until I went to set up the Vodafone Wallet...Starts O.K....

delta94 by 4: Newbie
  • 16309 Views
  • 21 replies
  • 0 thanks

Galaxy Ace - loss of Internet connection

Hi there, I'm hoping someone can help. I've lost all connectivity on this handset, both via Wifi and 3G. I can't browse to the marketplace or the Internet. Presumably I need to configure something but for the life of me can't think what as everything...

ljstiles by 2: Seeker
  • 29466 Views
  • 7 replies
  • 0 thanks

Resolved! removing the battery from my sony m2

hey, ive been told to remove the battery from my sony m2 aqua by the vodaphone tech team, as they have reset my voicemail as it wasnt working. How do i do that. Worried im going to break it! HELP cheers kristian

kristian by 3: Seeker
  • 26323 Views
  • 3 replies
  • 0 thanks

Using HTC M8 as a remote

Could somebody please tell me what I have to do to set up the M8 as a remote to my Sony TV ? thanks.

mikeact by 4: Newbie
  • 25406 Views
  • 1 replies
  • 0 thanks

Change safe search settings on Google etc on One M8

its not for any other reason, other than I am an adult and don't like my searches being filtered,band I am looking for a picture which I used to be able to see, but now seems filtered, but how to I change my googlecsafesearchbsettings on my new M8. T...

Resolved! Sure Signal V1 not connecting

Hi My SS V1 has suddenly stopped working within the last few days.Have solid 1st light and does connect to the internet with steady 2nd light and flashing 4th light.Status will then look to reset/flash through all lights and start again.Broadband is ...

ged_ster by 2: Seeker
  • 20835 Views
  • 13 replies
  • 0 thanks

Samsung Galaxy S4 Messaging stopped working

Messaging has suddenly stopped working on my Samsung Galaxy S4. Advice is that it a corrupted interaction with another App. Local Vodafone store totally useless in advising me, could only suggest doing a factory reset which loses all my data.  Any ot...

Spotify premium cancellation

With my new plan, I got a free spotify premium but I'm not sure how long I have it for so I need to cancel it now before I get charged £9.99, so how do I cancel it?

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