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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73771 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229869 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203341 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! How do I stop my M8 vibrating ?

I just don't know where else to look, I've deleted the vibration option wherever I can find it.  It seems to vibrate on incoming emails,  Yahoo and Gmail,  but how to stop it. Thanks. 

mikeact by 4: Newbie
  • 25025 Views
  • 1 replies
  • 0 thanks

Sure Signal solid power light

Hello My SS hasn't worked for a couple of weeks, before that it was regularly dropping off of the network.I'm not able to reset it myself as the button has disappeared from where it should be, presumably due to the frequency with which I have had to ...

Need help unlocking my iphone 5

Hi i requested using the online form to unlock the iphone 5 that i got a long time ago. I got a reply saying that the IMEI could not be matched on my account. there is no option to reply to the email other than to send the form in again but that woul...

adao by 4: Newbie
  • 11778 Views
  • 4 replies
  • 0 thanks

bill

i would like to know how much my bill is from last month and when is this due to go out?

No service

I Have Had no service for 1 month. Sixteen separate contacts with Vodafone taking 21hours of my time and still no service. Should I now contact the ombudsman?

Peetsa by 3: Seeker
  • 11125 Views
  • 3 replies
  • 0 thanks

No service

I've got a new freebie SIM card and its saying no service?

I got the wrong phone and cannot get the correct one

Hello I really need some help. I am getting no where talking to people at Vodaphone. At the end of october I was contacted by V to tell me that my t 2 year contract had come to an end. We agreed a new contract. This included a 64GB iphone 6 when it a...

zenke1 by 2: Seeker
  • 13157 Views
  • 2 replies
  • 0 thanks

No service

Hi there I recently brought a Sony Xperia m2 from carphone warehouse to replace my old LG (slide up) phone which I had for 5 years. I am on Pay as you go and use freedom freebie. I asked if I can keep all of my contacts and such which he then told me...

Foofie by 3: Seeker
  • 12588 Views
  • 11 replies
  • 0 thanks

Is my phone permanently locked to Vodafone?

I bought a Sony Xperia M2 from Tesco Direct at Christmas (I have already been to them, at the suggestion of some idiot from a Vodafone shop. The assistant at Tesco couldn't work out why I was sent to them as this is a purely Vodafone problem) and I d...

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