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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73766 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229869 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203338 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

iPhone 6

Got my new iphone 6 five days ago a slow start with the set up problems with vodafone????? But keeps dropping signal any help with this please.

Chayhai by 2: Seeker
  • 11553 Views
  • 1 replies
  • 0 thanks

Customer relations

After 1 week and nearly 6hrs on the phone to Vodafone it seems to me that they are unable to deal with my complaint. Does anyone know how to contact UK Customer Relations?Many thanks

Samsung Galaxy A3

I have got an email to say my device has been dispatch but I haven't received a tracking number for my A3 why is this can someone please help me and tell me when new phone will be here please

lmbent by 2: Seeker
  • 12960 Views
  • 4 replies
  • 0 thanks

Samsung Galaxy S4 Messenger stopped working

Help, Messenger suddenly stopped working and gives an error message. Others have suggested doing a factory reset but this looses all my data. Any suggestions please?

Unlock not working

Hi,I'm in Taiwan at the moment and have applied for an unlock code. Vodafone sent me an email back to say that it is now unlocked, but I tried to change the sim card and its not working! There is a link at the bottom of the email to click if the unlo...

latest software for K3520 dongle

I have a fairly old mobile broadband dongle (K3520).  I was running it under VMC 10.2 and thought I might try 10.3 (thinking that maybe that version will match the recent change to the billing period).  I had tried to install it before but there was ...

INTERNET NOT WORKING

Ive just recently put a pay as you go sim in my iphone and my imessenger and internet wont connect. What do i do?

eb57 by 2: Seeker
  • 12160 Views
  • 1 replies
  • 0 thanks

Can I use personal hotspot on data test drive?

Hi,  I have an iphone 4 and I'm on this data test drive. I've been using my phone as a personal hotspot as it states unlimited data usage. The last thing I can find about this matter is on this forum in 2012 saying you won't get charged extra on this...

libbly by 1: Seeker
  • 12362 Views
  • 1 replies
  • 0 thanks

Samsung S5 Mini

I have a samsung s5 recently upgraded to recent software is there any way of getting back to the old software as it's causing nothing but problems and I keep having to restart my phone e.g keeps freezing deleting all my messages and contacts, doesn't...

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