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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73763 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229868 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203338 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

where is my nuc code?

Hi I requested a NUC code for my old Iphone and was told that it would be ready within 10 working days. I received an update 19 Feb stating that it was on the way with a reference number of 1670107.  Please investigate. Thanks 

Capping data?

One off my phones using my daughter, its only 1gb data. Can I put cap on, afrter she used  her  data?

Accidentally blocked voicemail texts

Voicemail usually texts me when I have a voicemail. It had a hiccup a while ago and text me every 30 seconds so I blocked the number. However I now can't find the number to unblock so I have no notification of getting voicemails at all. HELP?!

APN settings stopped working on Galaxy S4 after Android update

Hi, I'm having a real problem with my Samsung Galaxy S4 ever since the latest Android Update (Kit Kat 4.4.2). After the update, I got the usual message about "Looks like you've swapped your SIM or updated your software" saying that I'll be sent a tex...

Tethering to PS Vita

Hi,  I have an iPhone 5S and just bought a PS Vita, i am wanting to be able to teather the vita to my phone via the personal hotspot however the PS Vita is saying that the Nat Type is Type 3 and features such as remote play are unavailable due to thi...

Cj1982 by 2: Seeker
  • 12021 Views
  • 4 replies
  • 0 thanks

Sim registration

Upgraded my pay monthly contract to a htc one mini 2. When I try and register against vodafone uk on available networks it tells me my SIM card does not allow connection to this network! Although I am still able to use old sim in my iPhone 4s or else...

Ruairi13 by 2: Seeker
  • 25794 Views
  • 4 replies
  • 0 thanks

You sold Moto G Phones but No Forum

Vodafone sold me a Moto G phone as a Pay Monthly phone - but there is no Forum dealing with Motorola, and now that you no longer list Motorola phones, that concerns me. Will Vodafone be providing the Lollipop Update for the Moto G?

DFM by 4: Newbie
  • 12778 Views
  • 2 replies
  • 0 thanks

sure signal reset please

HiI have just got a new phone and my sure signal is not recognising it. Could you re sync it please, the serial number is 21230012680ThanksSuzanne

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