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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73837 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203965 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Unable to pick up voicemails/conditional call forwarding active message

Hi there. I have an S5 Mini. I have two voicemail messages which I am unable to pick up. When I call voicemail it immediately cuts off and I get the following message on the screen:-"Conditional Call Forwarding Active".   This has been going on for d...

Voicemail isn't working

I recently ported from O2. Voicemail has never worked. 1211 1218 and 191 all cut off. I chatted live with your support team and they said they would sort this out in half an hour. that was a week ago and i've heard nothing since. I think i have a "pa...

Vodafone sure signal device de-register

Hi,I've cancelled my account with Vodafone but didn't have the chance to de-register my Vodafone Sure Signal device. Has it automatically been de-registered with the account cancellation?If not, what needs to be done so it can be registered by anothe...

Miquel by 2: Seeker
  • 16071 Views
  • 1 replies
  • 0 thanks

Resolved! Totally wrong order!

Don't ask me how I done it (I'm starting to doubt whether it was me given some of the issues seen).  I've somehow managed to order iPhone 6 64GB Slate (£9 fee, 63.50 P/M), however I selected a iPhone 6+ 64 GB Silver (with £49 fee, 24 Month £63.50 P/M...

Can't get my 3v sure signal to work

I have just registered my V3 Sure Sugnal and it's not connecting to the Internet. It has a flashing red light and two solid orange lights. I've done the ping test details belowA detailed image for this result can be found here: http://www.speedtest.n...

Resolved! SureSignal V3 Not Working. Solid Red light, flashing Internet light

Hi, My SureSignal V3 has not been working for several days. It has a solid red power light and a flashing Internet light. Here are my details... Speedtest results http://www.speedtest.net/my-result/3438018821Pingtest results http://www.pingtest.net/r...

Resolved! Parental Control / Internet barring

Hi. I am going abroad for a while with work and have bought my 2 sons a Samsung GT-I9195  each so we can talk, and message, send pics, movies etc. AND THATS ALL!  How do I disconnect them to any internet and app access? They do not have email account...

tomls by 3: Seeker
  • 16461 Views
  • 6 replies
  • 0 thanks

Why my number is taking so long to change over from ee

I have had my phone over aweek and gave use puk code loads of time every time a phone they say they r sitting it and the next 24 hours it will be sorted and still not! What's the problem? Getting really fed up not and loosing loads of business from n...

Mobile Broadband - Is IPv6 supported?

As I'm anxiously awaiting my new Iphone 4 and micro SIM from Vodafone, I'm wondering if I'm going to be using IPv6 (enabled by default under iOS4) as my transport to sites like Google and Youtube? Is IPv6 supported? If not, what are the plans? How ca...

mwoolwardx by Not applicable
  • 18707 Views
  • 5 replies
  • 0 thanks

Network Key

My elderly cousin (81) has just bought an Alcatel2000X - recommended for 'seniors'. We put in his 02 SIM and the message 'Network Key?' appeared. Where can I get this 'key' for this phone. 

MazzaP by 2: Seeker
  • 15633 Views
  • 4 replies
  • 0 thanks
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