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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73762 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229868 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203338 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! k3772 dongle issues with windows 8 !

i have recently got myself a vodafone k3772 dongle but i cannot connect to the internet, i have a hp laptop running windows 8.the dongle gets signal and connects but has limited connection. i have used the same dongle in 2 other laptops and it works ...

binks199 by 2: Seeker
  • 42522 Views
  • 35 replies
  • 0 thanks

Sure Signal 3 Not Connecting

I was recently supplied a Sure Signal 3 by work (pre-configured for me - no need for me to add phone numbers etc and pre-registered) Case Reference: 9591491 Order Reference: Z441058 Device: Vodafone Sure Signal  Account Number: (removed for security...

Resolved! RBS banking app not compatible with Sony Z1

Hi     Trying to download the RBS mobile banking app , from the GOOGLE PLAY STORE, all i get is the RBS India APP !Have looked on the RBS site and the app is not compatible with Sony Z1 any ideas why ... Cheers Winchesterclub

Resolved! Since lollipop update on my s5 I have no ringer or notification sounds

Hi guys,The only time my phone makes a noise is if I set my alarm. It's completely silent when on sound or vibrate. I can watch videos Ect fine with sound though. I am yet to see any benefit with this update and wish I never did it. Also have no flas...

Resolved! Text messages requiring download

When someone sends me a photo, mms or really long text all I get is a text to download whatever it is. I used to be able to press download and it would appear, now it tries to download and fails. Whats wrong>

Lillyboo by 3: Seeker
  • 13502 Views
  • 1 replies
  • 0 thanks

Sure Signal New Phone Problem

Hi,I've recently changed phone which included a sim change and since the change I've lost my sure signal connection. I've read that it can take time for the new sim to register so I've waited 4 days but had no luck. I've also reset the sure signal bo...

Stolen Phone/Bad Service - Still unresovled

I was on a rolling contract for quite some time and decided to upgrade my phone with Vodafone as they we’re offering quite a competitive deal at the time. I updated the contract via a phone call on 9th January 2015. The phone was upgraded to an Iphon...

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