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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73762 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229868 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203338 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Can't add user to Sure Signal

Hi I can't add a user to my sure signal via the website - error message as below Can you please advise?  I can give phone numbers, serial no etc if you contact me direct ThanksMatt Sorry – there seems to be a problem.We're working hard to fix the iss...

signal

Hi I recently got the Samsung galaxy note 4 on a 4G plan I can barely get a good reception in stockport area.the signal is OK on my samsung alpha which is also on Vodafone?

The issues I have been having since the 26th Jan

Hi, Hopefully someone can help me here?I have had a my suresignal running solding for well over a year without any issue until the end of January where I got an e-mail telling me my account was being suspended due to inactivity. I have since spoken t...

MarkMacB by 2: Seeker
  • 19628 Views
  • 11 replies
  • 0 thanks

vodafone Sure Signal

Hi there, I have a sure signal I'd like to give to my mother as I'm no longer a Vodafone customer. Could you possibly help me on how to do this please?Many thanks.Andy.

Battery drain following Lollipop update

I updated to Lollipop yesterday and now my battery only lasts a few hours.  The battery usage report says that it is the Android OS and android system using all of the power.   Does anyone know how to sort this?

CJCP by 2: Seeker
  • 12345 Views
  • 4 replies
  • 0 thanks

S5 wont boot, recovery doesn't work

I'm posting on behalf of my mother who's S5 randomly shut itself off whilst watching a youtube video, I'm very technically minded and have tried everything without breaking the warranty. Phone doesnt boot into recovery mode (Volume up + home + power ...

unlocking iphone 5s

Hi I submitted the request twice so far and i didnt receive the emai notification. How do i know Vodafone has received my application to unlock my phone please. Thanks

SChelaru by 3: Seeker
  • 13040 Views
  • 9 replies
  • 0 thanks

Galaxy Note 4 WiFi Issue

Hi, Just wondering if I'm missing something or doing something idiotic with the Note 4... the WiFi seems to constantly connect then reconnect, meaning that when browsing on WiFi it's very slow as it stalls; same with downloads. I can bypass this by t...

HELP ME PLEASE!!!

I recently recived a new Sim card - i then registered it online and topped up - I still can not send text messages, make phone calls, or go on the Internet. can you help me please? 

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