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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73762 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229868 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203338 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

No data after porting from o2 on my iphone 6 64GB

I have had no data or voicemail since 6th February 2015.I took my contract out on 7th Jan (ish).I had to wait 10 days for my number to be ported over from O2.In effect, I've had only 19 days of effective iPhone use.Nearly £100 has been taken from my ...

Mobile Data

Since my 4G free trial ended, my mobile data has not worked at all. Wifi is fine, just no mobile data connection.I have a galaxy S5. Kayleigh

One M8 poor battery performance

I have had this phone since April, and love it, but over the last few months I have noticed a decline in the battery life, pre Lollipop, and still after installing it, and it now barely lasts the day, and I am having to re-charge it once I get home f...

texting

When i send a long text i.e going into a long paragraph the other person is recieveing the first half of my text but the last half isnt what ive sent its as though two different texts are merging together the bits that are mergering together are text...

Callback

Hi team I have asked for a call back THREE times and have heard nothing - close to a month's wait. Very poor service. I have had issues with my Samsung Galaxy Note Edge since I got it, I attempted quick fixes on the advice of the retail stores unfort...

Sure Signal Disconnects & Dropping Calls

my phone is over dropping network ,phone always on but people call me and say its off,have tried checking all possible app but their ok now what should i do.my really dying its over dropping network everytime,have changed diiferent lines but all the ...

2483 by 1: Seeker
  • 11648 Views
  • 1 replies
  • 0 thanks

Resolved! indicator icons

This last week I've had a Software Update, now I have an icon that is a white square with a capital N inside the square, this N is also broken on the diagonal line of the N.   What does this icon mean?

Sim card not registering.

A couple of weeks ago i had to have a replacement sim card as my phone kept informing me my sim card isnt registering. Now the same problem is happening with my new sim card.I can only believe the problem lies with the phone.I've just tried to naviga...

StuTay by 3: Seeker
  • 13737 Views
  • 12 replies
  • 0 thanks

SureSignal Power

Hi, We have a couple of suresignal units that are around 12 months old. One of the units no longer powers on so appears to be faulty.  Are these covered under a warranty or do we need to simply purchase a new one? Thanks

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