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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73872 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229885 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203975 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

SureSignal V1 Re-registration

Hi, I'm trying to re-register a SureSignal that I've used previously (and de-registered via My Vodafone). Each time I try I'm told that the serial number is already registered. It shouldn't be as I de-registered it myself! Any advice would be appreci...

watty82 by 2: Seeker
  • 20899 Views
  • 1 replies
  • 0 thanks

Sure signal not recognising new phone

Hi I upgraded to an iphone 6 yesterday, did the sim swap and have had this confirmed by vodafone but still no service on my phone so I don't think the sure signal we have in the house is recognising my new phone - any help would be gratefully appreci...

Resolved! Sure Signal 1 - Suddenly stopped working

Hello,   We've had our Sure Signal 1 box for about 3 years now and it's always worked fine.  The last couple of weeks we had a fault with our BT phone line, though the broadband continued to work as did the Sure Signal box.  On the day before Christm...

MBB2011 by 3: Seeker
  • 38550 Views
  • 24 replies
  • 0 thanks

vodafone sure signal;

When is vodafone sure signal coming back in stock, I have tried online and several stores but no,luck and no-one can say when new suppolies are coming abck in stock 

worst phone ever

hi. I've been on contract for less than a year but constantly had problems with my phone. was bought through phones 4 u and they replaced the battery twice because it was swollen and the battery life is still horrific. apps shut down all the time and...

xxxchloe by 1: Seeker
  • 12270 Views
  • 7 replies
  • 0 thanks

s5 mini

I am due to upgrade in march from s3 mini and was wondering why the s5 mini is no longer on website shop

Hot Battery and Quick Draining

I usually charge my phone overnight and don't really seem to have any issues usually, however this monring when I took it off charge, within 45 minutes I was down to 79% without using it at all.  After two hours I was down to 37% so I charged it agai...

Resolved! Call Transfers

We have the blackberry classic on vodafone one net. Can someone please explain how to transfer calls between devices? Thanks

changing a micro pyg sim to a nano sim

i've just upgraded my handset and need to change my micro pay as you go sim to a nano pay as you go and i want to keep my number. how can i do this? the live chat doesn't seem to be working for me 

Samsung Galaxy S5 camera

I have recently purchased a Samsung galaxy S5 and I only have 3 settings on the camera screen.  I do not have a settings icon on the screen, therefore cannot access red eye or any other feature to alter any pictures taken.  I also have constant notif...

HollaY01 by 2: Seeker
  • 10880 Views
  • 2 replies
  • 0 thanks
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