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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73870 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229885 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203974 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Sure signal not recognising new phone

I have just upgraded my phone from an iPhone 5 to an iPhone 6 this afternoon. After setting it up and restoring all data on the phone, I still have no reception (in my house) because Sure Signal is not picking me up. I cannot remove myself as a user ...

zaid1988 by 3: Seeker
  • 19097 Views
  • 2 replies
  • 0 thanks

Is anyone else finding customer service a offensive joke?

Hi, Mid-January I received a cold call from Vodafone and was sunsequyently mis-sold a Mifi contract.  I was catagorically told that I would be able to transfer my internet GB to mt Daughter's phone.  Upon first try I was told , via text, that I was u...

7869hodgy by 2: Seeker
  • 12197 Views
  • 15 replies
  • 0 thanks

Re: Any news on Sure Signal stock?

I visited my Aberdeen Vodfafone shop today and they had a stock of Sure Signal that had been delivered the day before (23/02/2015) and I purchased one (£100). It has taken three months to arrive at this happy state but I have spent all day trying to ...

Sure Signal 3 dead after powercut?

Hi guys Had a massive thunderstorm here earlier which cut the power. Everything came back on besides the sure signal, which now isn't responding at all. No matter how long I hold the button down, no lights come on. Any ideas? Serail number: 401315643...

Mobile internet device from tanzania

I have a vodafone mobile internet device from a trip to tanzania, if i get a uk sim for it is it possible to get wifi in the uk with it?

aburt656 by 1: Seeker
  • 13712 Views
  • 1 replies
  • 0 thanks

Resolved! Proof of Purchase

I need a proof of purchase for my insurance company. I rang the customer services but they sent me to [Removed as per House Rules]   This link did not work for me and I need the proof of purchase ASAP otherwise the claim will not go through. I have s...

Full VMB software throws exception on startup

We have a client who has been struggling to make use of a white dongle (sorry, we support them remotely so don't have model details, yet). The system attempts to install the VMC Lite software on insertion of the dongle but doesn't complete. Consequen...

gingerm by 2: Seeker
  • 31576 Views
  • 25 replies
  • 0 thanks

Note 4. Screen Lock

Hello. With my old phone, Noter 2, , after setting a PIN no to enable a locked scree, the screen stayed locked when I put the phone down for, say, 2 mins., I now have a Note 4. Again I've set a screen lock Pin, but the lock only activates when I swit...

Telbell by 2: Seeker
  • 12154 Views
  • 3 replies
  • 0 thanks

spotify

Could someone please tell me why I have been charged £9.99 last month and this month for spotify when I never received any text telling me my free subscription was up?

Resolved! 4G

 Does Sure Signal do 4G?

iainmann by 9: Established
  • 20203 Views
  • 2 replies
  • 0 thanks
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