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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73867 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229885 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203974 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Cannot register new sure signal;

Just bought new SS.  The instructions to register in the Quick Guide do not work for me.1  I can login to 'My Accounts' at the top right but do not see a login option for My Vodafone. - are they the same?2  When I have logged to My Accounts there is ...

brand new samsung galaxy A3 won't connect to network at all

Got a new samsung galaxy a3 yesterday. Never had a samsung phone before, so very new to them. Bought it in an Argos store, so didn't purchase it in a shop. Put in a new vodafone sim card, and its recognising the sim but won't connect to the network a...

mms

I can't send or receive mms.

kimbob by 2: Seeker
  • 11601 Views
  • 1 replies
  • 0 thanks

s5 not connected to network.

So my phone was working fine last night. Woke up to see my phone was not connected to network.Tried my sim in wife's s5 and works fine. Her sim won't work in mine. Also tried an O2 card and that won't connect.Tried to connect manually and won't conne...

Resolved! Long time to send text messages

It is taking up to 30 minutes for my text messages to actually send. These are short messages..... Any clues why and how I remedy. I would be grateful if your answers could be idiot proof as I a bit of a dinosaur...... Thanks

Jennyvb by 3: Seeker
  • 26257 Views
  • 7 replies
  • 0 thanks

Vodafone wallet

Hi all, Sorry if this has been asked before, but I can't find the subject anywhere here. I'm trying to install "Vodafone Wallet" from the android Play store. I've added my card details and finished parts one and two of the registration. The program h...

robsvoda by 2: Seeker
  • 10454 Views
  • 2 replies
  • 0 thanks

Now TV entertainment doesn't work

Hi I upgraded to a Samsung s5 on the 4g red plan and was given 6 month free now tvPlan so I had the text went through that way and chose entertainmentBut now downloading now TV it says I need to purchase entertainment package even thoughI already acc...

Rick82 by 3: Seeker
  • 10459 Views
  • 1 replies
  • 0 thanks

lost i-phone

I have just lost my i-phone but I am hoping to find it again so have not yet gone about erasing data and buying a new one. The 'Finding i-phone' message on my I-pad says that it is off line.  Does that mean that no one is using it yet?

NailaK by 2: Seeker
  • 12808 Views
  • 5 replies
  • 0 thanks

Ipad

I have been trying to get my vodafone account on my iPad but it will not except my pass word is it because my I pad has no SIM card

Tez1955 by 1: Seeker
  • 12201 Views
  • 1 replies
  • 0 thanks

Not receiving text messages

I've upgraded to an iPhone 6 and everything is working except receiving texts. I can send them ok. I've rebooted the phone 3 times as suggested by shop when I tried to get help there. Why can't I receive texts?

VStygall by 2: Seeker
  • 12672 Views
  • 1 replies
  • 0 thanks
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