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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73722 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203311 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Battery drain

I took your advice on here and finally got round to doing a Factory Restore. I had no data connection issues, but just to clear the phone of any unused files etc, it was becoming sluggish and freezing. As you say it's good for the phone. More the foo...

gt37 by 6: Helper
  • 11638 Views
  • 4 replies
  • 0 thanks

HTC Onebmu lollipop update?

Imbaware that lollipop is rolling out to the m7 and has done in lots of instances but I'm wondering when vf are doing this. Aanyone know anything on this?

Sure signal 3 not working

Yesterday I had to unplug the ethernet cable from the sure signal. When I reconnected it it would not work flashing red lish static amber. I have tried all suggestion ref rest redoot ing router but still the same. I have a BT HH5 and up to yesterday ...

Resolved! Setting up Sure Signal

Hi - I am trying to set up sure signal with BT Home Hub file Details in attached file (why not enable pasting into this window?) Actually it rejects a text file - why? Sure Signal is version 3Serial number is 40133654810Lights Power flashing, in serv...

Resolved! sony experia m2

i have had a problem with my experia m2 since just before xmas it keeps freezing and calls people willy nilly on its own i constontly get a message saying the android core has stopped working it will connect to wifi for about 2-4mins than loose conne...

Resolved! iPhone 4s Contract - No Service - No Number

So I ordered an iPhone 4s off the Carphonewarehouse website 2 days ago and recieved my iPhone today. I read the instructions to do with the SIM and it simply told me to insert the SIM and it should be fine. I've inserted the SIM and it just tells me ...

New handset - no signal yet

Hi, I am currently with O2 but decided to move to Vodafone via the Carphone Warehouse. My new handset (iPhone 4s) arrived today. I inserted the SIM, set the phone up by charging it fully, registering with iCloud etc, etc. But it is still saying 'no s...

martin67 by 2: Seeker
  • 10743 Views
  • 2 replies
  • 0 thanks

Resolved! SIM Card for an American iPhone

When I was in Germany last fall, I bought a Vodafone SIM card for my iPhone 5S. It worked for a day, and then stopped. I'm not sure what happened or if I supposedly bought only one day's worth of usage. I'm heading to Italy, Switzerland and France th...

Resolved! S5 Lollipop Unfortunately Vodafone Updates Has Stopped

Hi, I have recently upgraded my firmware to Lollipop on the S5. I have a really annoying thing that keeps coming up saying "Unfortunately Vodafone Updates has stopped". I think it is killing the battery as I am not even getting 8 hours out of it at t...

MCsound2 by 3: Seeker
  • 17561 Views
  • 8 replies
  • 0 thanks

Resolved! v2 Power light on, other two flashing

My sure signal has been working perfectly but the broadband went down the other day and it has not worked since. Broadband fine now but no amount of re-setting the Sure Signal seems to work.  Normally it just comes up if we have an outage of the broa...

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