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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74249 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229941 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204338 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

iphone 5s - no signal in japan

Hi, My pay-as-you-go iPhone 5s does not pick up any signal soon after arriving at Tokyo, Japan. Tried all the settings including manual carrier choice to Softbank and rebooting. Also checked MyVodafone but there was no bar setting or any other clue. ...

One of my contacts does not receive my texts

I have a vodafone smart 4 mini and for some reason one of my contacts no longer receives my texts. I can telephone them and they can text and telephone me. My phone goes through the motions confirming that the text has been sent and received but noth...

tilitots by 3: Seeker
  • 16968 Views
  • 5 replies
  • 0 thanks

Blacklist iPhone 4s

How do I check to see if my phones been blacklisted?

123samosa by 2: Seeker
  • 24757 Views
  • 15 replies
  • 0 thanks

Sure Signal 3 all lights flashing

Hi, last night I registered my Sure Signal on My Vodafone, connected it to my broadband hub (BT infinity I think) with the ethernet cable supplied, and plugged it into a wall socket. Since then all 4 lights have been flashing the whole time (left it ...

d3hunt by 2: Seeker
  • 16572 Views
  • 0 replies
  • 0 thanks

Help!! :/

Hi I've been having trouble registering my sure signal box online I get to the find postcode and it doesn't find post code infact it doesn't do any thing I've tried off two laptops an ipad, tablet and iphone but it doesn't do anything still and every...

New pay monthly sim needs activating

Hi i recently got a new pay monthly sim  to replace my pay as you go sim for my iphone 3gs (i dont want to keep my previous number), I put in the new sim but found that there was no service, i'm guessing i need to do something else to activate my new...

Carphonewarehouse SIM

I've bought an IPhone 6 from Carphonewarehouse recently and it came with Vodafone SIM card.. I put the SIM inside the phone and still on No Service. No instructions, no nothing, I'm so disappointed about this what should I do?

Trace Routes

Hello, Im having issues with my business sure signals. Is anyone able to provide me with the trace routes from 212.183.128.0/20 too 31.216.1.101 or 31.216.8.101. Cheers

Is USB stick K5150 compatible with Yosemite?

Firstly this USB stick took THREE WEEKS to arrive....Now, I have installed and re-installed the software (both from the USB stick and the web-link online) and it keeps crashing with the message below.I went into the store, they told me to update my f...

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