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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73835 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203965 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

SureSignal 3 was working with BT Infinity Hub3 but just stopped

After having my SS3 replaced in July it all worked fine with my BT Infinity Hub3 bar the occasional need to reconnect, then on 16 December it stopped working just 13 days outside 12 months warrantee. After long conversations with Vodafone techs it st...

iPhone 6 upgrade shambles!!!

Rang to order an iPhone 6 64GB on Monday as my phone had packed up.Was told by upgrades that I would have the phone in 2-4 days. As I am on holiday I said I would accept this as long as this was the case as I use my phone for work and will need it ne...

Sure Signal very difficult to get hold of

No reception at home so I called Vodafone who said I needed a Sure Signal. Now I find that I cannot place an order online as they are out of stock. I cannot get in touch with my local store as it flips to voicemail and they never call back. Any sugge...

phalford by 2: Seeker
  • 19906 Views
  • 2 replies
  • 0 thanks

Sure Signal 1 All Lights solid and not showing on router

My Sure Signal stopped working when I had to reset my router due to issues with my Sky set up.  I have tried soft and full reset and now when I plug it in, all light come on solid including the green and orange ethernet lights at the ethernet socket ...

StefanB by 4: Newbie
  • 21318 Views
  • 3 replies
  • 0 thanks

Unlocking sony xperia E3 D2203

Helloi have gone through the process of checking if my phone is locked and this appears on "sim lock"[0] network 3[X] network subnet 0[X] sevice provider 0[X] corporate 0[X]  sim 0can this phone be unlocked, and if it does go to  "HARDLOCKED" is ther...

Sure signal v1 - cutting out

Sure signal v1 cuts out after a few minutes.  I have tried resetting it several times and it will light all 4 lights during this procedure however it then returns to a single steady power light before all the lights go out and don't come back on. If ...

youngi by 2: Seeker
  • 21061 Views
  • 1 replies
  • 0 thanks

iOS 8.1.2 update no SIM installed message on iPad 2

Since I've updated my iPad to 8.1.2 it can't find the SIM installed. I've swapped it with my phone SIM and it works in there but neither work in my iPad.Toggling flights mode, resetting and restoring don't help.

Phone problem

Vodafone can you please fix my phone ASAP as I now need it. Waiting for Vodafone to contact me back, hours have already passed and I'd like this sorted. Already been over everything 4times, been in store today already and it's still not sorted. Pleas...

erm-89 by 2: Seeker
  • 9942 Views
  • 3 replies
  • 0 thanks

iPhone 6 won't receive Emails!

Upgraded from 4S to i6 using iCloud. All settings installed from there. Checked all account settings, password etc and all is the same as my ipad which is fine. However, the phone will only send Emails but not receive!Any ideas appreciated.

FOODTECH by 2: Seeker
  • 14642 Views
  • 3 replies
  • 0 thanks

IMS Framework/Richer Communications

Hi, I'm having problems with an error which I see has been posted 3 months ago but still not fixed. The IMS Framework/Richer Communications app, which we can't uninstall since it is a fixed vodafone/samsung app, is draining my battery way too much. H...

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