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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73855 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Dead HTC One M8?

I've had my HTC One M8 for 5 months now.  Last week, it became really slow so I rebooted it. When it booted up, it had lost a few hours of emails and it downloaded them again.Eventually the phone became really slow and all of the apps started to cras...

naeduk72 by 3: Seeker
  • 33099 Views
  • 7 replies
  • 0 thanks

samsung h1 360 WIFI issues

Recently purchased my h1 360 and having some problems connecting properly with the WIFI. I have followed the steps and connected to the WIFI and changed the settings on the internet browser so it should run off the wifi. Although i have done this whe...

r1ch88 by Not applicable
  • 13765 Views
  • 4 replies
  • 0 thanks

How to stop S5 converting long sms to mms

I have recently upgraded from the Samsung Galaxy S3 to the S5 but have noticed that when sending a sms longer than 480 character (or 3 sms) it automatically converts to mms. I have been through all the settings and have checked online but cannot find...

Iphon6+ no sync with Outlook

Trying to set up my new Iphone6+ to sync with my Outlook account. Type in the email address then the password. Phone tries to verify account but comes up with message saying "Unable to verify account information". Tried changing the password in outlo...

Daveyb069 by 2: Seeker
  • 17292 Views
  • 14 replies
  • 0 thanks

Galaxy S4 Screen Mirroring to Smart TV

Hi – I’d really appreciate someone’s help here... I’ve got a Samsung Galaxy S4 phone and an LG55LA690 smart TV. I wanted to use the ‘Screen Mirroring’ function on the phone. I turned it on, the TV’s name showed up in the connections list, I pressed i...

jonfurn by 1: Seeker
  • 12524 Views
  • 1 replies
  • 0 thanks

Found phone

Hi, I found a blackberry curve belonging to a vodafone customer yesterday evening. I have kept it charged but nobody has rang it yet. I have the IMEI number and also the mobile number for the phone as it was on a sticker inside the back cover, is the...

Unable to open MMS message

I have been sent an MMS and my phone won't let me download it. I've tried restarting my phone and followed other routes but I'm thinking maybe MMS hasn't been enabled to my phone. how do I do that?

natkina by 2: Seeker
  • 10472 Views
  • 0 replies
  • 0 thanks

Sure Signal v1 no 3g connection

My query seems very similar to a previous question.  I would be grateful if you could re-sync from your end and/or send the new firmware if required.I registered my Sure Signal v1 a few days ago, and it worked perfectly for two days, then...my phone ...

jmrjmr by 2: Seeker
  • 17866 Views
  • 1 replies
  • 0 thanks

Samsung Galaxy Note 4 Stock?????

Would it be possible for somebody from vodafone to let us know the real situation on stock, I too have been waiting for a Black Note 4 which I was promised I would receive within 2-4 days, I ordered on Monday which means I should have received it by ...

Nano Sim Not Activating

Hi I tried Sim Swap yesterday evening, it said it could take up to 12 hours so I turned it on and off a few times, then turned it off when I went to bed thinking this morning it would be up and running. It's still saying 'No Service'.  I have tried t...

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