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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73855 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Customer Care agent

Hello,As far as I am concerned My bill has been paid, however , every time I want to make a call I hear this 'this number is restricted please contact you customer care agent' and I also can't use my internet without wifi, I really can't comprehend w...

Aleyna by 3: Seeker
  • 22785 Views
  • 4 replies
  • 0 thanks

Galaxy note 4

Anyone know what is going on with this? Been on webchat 3 times this week and been given 3 different answers! One of them said it would be on pre order this week which doesnt look likely, one said no pre order but going on sale 10th and the other sai...

SureSignal customer service

Hi,Just wanted to share my experience trying to get SureSignal device from Vodafone. I placed a web order for a SureSignal device 2 months ago with delivery to store. My card was charged straight away. I understand the device was out of stock at the ...

maximb by 2: Seeker
  • 18864 Views
  • 1 replies
  • 0 thanks

Replacement phone got blacklisted

My replacement S5 phone from Vodafone got blacklisted just after 4 days! Got a replacement phone last 18 Nov and stopped working on the 24th. Up until now the blacklist hasn't been successfully lifted.

elcs by 3: Seeker
  • 16292 Views
  • 7 replies
  • 0 thanks

Vodafone Smart 4 Turbo 4g symbol?

Hi I bought a Vodafone Smart 4 Turbo with £20 freedom freebee for 4g coverage.  On the phone is H+ the 4g symbol??.  Went to all places with indoor/outdoor coverage and H+ was the best I could get.

dwa36 by 2: Seeker
  • 15686 Views
  • 3 replies
  • 0 thanks

Vodafone Smart 4g/LTE covers?

Good evening, My mother in law has finally joined the 'smart' era and purchased a Smart 4G/LTE from yourselves. However, I can't seem to find any cases for them? The website says I should go to my local store, and my local store (and it's not a littl...

Galaxy S4 Mini 4.4.2 Software Update Serious Issues

Hi there, My girlfriend updated her S4 Mini last night and it has caused serious issues with the phone. Apps now will not open, and when they do they crash almost immediately, and the phone is running at a snails pace. Even opening the settings takes...

Resolved! Google Play/Android Market

When the Android market changed to Google Play I decided to keep with the old Android Market as it seemed to take up too much memory. However, having run into a problem with Foursquare I now find I need to have Google Play installed. I am unable to f...

htc one m8 rebbot loop

yesterday my htc one m8 went into a hard reboot mode. i have tried everything from online advice but seems to be stuck in a loop. i went in store yesterday and the told me to connect it to my laptop and try it that way but it wont connect . any help ...

joshm91 by 1: Seeker
  • 31389 Views
  • 1 replies
  • 0 thanks

set up Personal Hotspot iphone 5

Hi Everyone.Can someone tell me how to set up the personal hotspot please.I click on personal hotspot via general - mobile but all I get ius a link to a web page but it dosent actually tell me how to enable personal hotspot?Thanks in advance   John

gasbag1 by 2: Seeker
  • 19725 Views
  • 11 replies
  • 0 thanks
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