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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73855 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Vodafone Sure Signal and BT HH3

SirsPlease could you help. I have owned a SS1 for the last 4 years and it has run through a HH3 (Version A) for at least the last two years with no problem Following a 7 hour power cut 3 weeks ago I cannot get it back online. I have reset it dozens o...

Heimdall - How to...

How to Install Heimdall Flashing suite in Windows What is Heimdall: Files You Need: Samsung Kies (Installed) - Download Heimdall 1.3.1 - Download Microsoft Visual C++ Redistributables - Download 7zip - Download Heimdal Firmware Package - Download (JV...

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Transferring a Vodafone sim into a South African phone

I have been in South Africa for 19 months and up until a few weeks ago was successfully making and receiving UK calls on my Vodafone number, including topping-up (I'm on pay as you go). Then the phone died - the screen went blank white, and the local...

Roella by 3: Seeker
  • 15953 Views
  • 3 replies
  • 0 thanks

Resolved! Iphone 5S not working in USA

Hi there,  Im writing this post on behalf of my Mum, she is currently on her first holiday in 30 years in NYC and although she has paid for the World Traveller, her phone is not connecting to a network and she is really upset that she is unable to sp...

Resolved! iMessage

Recently switched from Vodafone contract to a pay as you go using my iPhone 5S. I found after, I could only send iMessages using my email and my old number was still registered to my phone but after hours of online searching and browsing the apple fo...

Jonneh by 4: Newbie
  • 15440 Views
  • 5 replies
  • 0 thanks

customer service

I can honestly say that I believe vodafone really does not understand the term customer service.in august 2013 I renewed my contract as I have done in the 18 years previous to  this, in the belief i was a " valued customer". I again as in previous ye...

Resolved! SMS sent - reply defaults to iMessage

Whenever I send a text to another iPhone the reply is in the form of an iMessage.Because I have a low data limit and usually have it switched off, I am not getting these replies because they are not coming through the mobile network.This never used t...

Get My Photo is a nuisance - how do I stop using it?

I text my children and relatives and then, in the middle of a conversation, longer messages (without any kind of image or photo embedded or attached) goes to Get My Photo - meaning I then have to come out of the text app and access the web - all to g...

DaisyBus by 2: Seeker
  • 15639 Views
  • 1 replies
  • 0 thanks

Unable to activate voicemail

My number has been ported over from O2 yesterday. But I am unable to setup voicemail. if I dial 121, I just get a message saying sorry the service is unavaliable. Any ideas on how to activate it?

atann by 3: Seeker
  • 25928 Views
  • 9 replies
  • 0 thanks
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