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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73855 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Constant swapped sim messages

Just upgraded to the Galaxy Note 4 and keep getting text messages every day from vodafone noting the sim has been swapped and i need to install configuration message to ensure i can use data and picture messages. The configuration message comes thoug...

Apple iPhone 4s Wifi

Please help!My iPhone 4s lost wifi connection on Sunday evening and the wifi option in settings was greyed out. I followed trouble shooting guidelines on the Apple website, which was to do a backup to iTunes, do a factory reset and restore. I managed...

Track my order problem

Hello I have been using the Track My Order facility on the Vodafone website and it states my expected delivery is 23 to 30 October 2014. Please can this be updated as I have yet to receive the iPhone 6 64gb grey that I ordered on the 4th October. I h...

Inconvenient new customer

I have signed up to a new Vodafone contract, this includes free Netflix,spotify,now or sky sports, the link i've been sent doesn't have all these options, only sky sports and spotify, yawn yawn, yes you've heard it all before. I've been to the shop.....

Simono2 by 2: Seeker
  • 14003 Views
  • 4 replies
  • 0 thanks

conference calling

I am trying to make three way calls that are recorded via an app.  I called Vodafone support to make sure I could do this, they said yes,  However, I do not know if it is enabled on my phone.  How do I get through to the right person to make sure it ...

Push messages not received

In order to use my Danish mastercard for online shopping I need to receive a push text message with a short code but even though it is send (which is confirmed) I don't receive it on my iphone 5c. Told that could be a routing problem or set up of pho...

London Underground WiFI

Hi, I'm having issues connecting to the Virgin Media WiFi on the London Underground. I've tried a few times on various days and it never works. I can connect to the hotspot and when I click on the Vodafone icon, I get presented with a login. If I typ...

Anonymous by Not applicable
  • 43801 Views
  • 7 replies
  • 0 thanks

Resolved! Sure Signal Version 3 VSS not working

Hi, I have a SureSignal that was working has stopped this morning.  I have tried resetting the router and the device. Version 3 VSS Lights (Power - flashing, Internet - off, In Service - orange, In Use - orange) Model: 9361 Home Cell p3.0Serial No: 4...

rjacks by 2: Seeker
  • 23883 Views
  • 10 replies
  • 0 thanks
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