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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74087 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229922 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204029 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

i-phone continuously searching for signal

My i-phone 5 has been searching for signal since Saturday night (4 days). Tried restarting, resetting network and removing sim. It still tries searching even with no sim in the phone! Received new sim today but there has been a problem activating it!...

Meiree by 1: Seeker
  • 16131 Views
  • 6 replies
  • 0 thanks

Unidentified text messages on bill

My latest bill contains a number of items identified as "incoming call Vf Malta Maritime". They are dated at a time I was abroad (but hundreds of miles from Malta!). I didn't receive any text messages at the times shown on my bill. As I was on Eurotr...

imlincs by 2: Seeker
  • 14086 Views
  • 2 replies
  • 0 thanks

Poor Poor Customer Service Trying to get a replacement battery

After having my S4 for a while, I've had an issue with the battery. I rang Vodafone and said that I needed a replacement battery. I was told I couldn't get one over the phone and to go into a store. I asked the customer service representative if they...

Mashed by 2: Seeker
  • 10014 Views
  • 1 replies
  • 0 thanks

Iphone 5c and version 1 SS

Hello, I've had a version 1 SS for quite some time and it has worked briliantly with my last phone (Blackberry) and with my current Samsung.  We live in a poor vodafone/other provider signal area and I persuaded my Mrs to get her next contract on Vod...

Huge data bill with R215 - blank cheque to Vodafone

I have a contract 3GB R215 and left on a 4G network this can run up a huge bill very quickly if your laptop does Google drive sync. or equivalent. I understand if I was PAYG I would be protected from data overrun, but by being on contract its a blank...

aaaagggg by 2: Seeker
  • 13872 Views
  • 2 replies
  • 0 thanks

Vodafone Updates App

Can anyone tell me how to remove the Vodafone updates app please. I'm not on Vodafone anymore and my s4 is sim free but I can't delete or uninstall the app. I've managed to disable it but I'd the only way to do a factory restart?

mcmaddy by 3: Seeker
  • 10667 Views
  • 1 replies
  • 0 thanks

Resolved! Could Not Activate Mobile Data Network

Hi Folks, Just tried to access the Internet on my 4S and got the following message; Could Not Activate Mobile Data Network - You Are Not Subscribed To A Mobile Data Service I can access via Wi-Fi with no problem at all. This is the first time I have ...

Steve1963 by 2: Seeker
  • 26946 Views
  • 55 replies
  • 0 thanks

Sure Signal

Any idea why my Sure Signal isn't working with my iPhone 5s? Vodafone seems to think it's not compatible with 4G phones.

nscaife by 2: Seeker
  • 20179 Views
  • 6 replies
  • 0 thanks

Should I return my phone?

Bought an iphone 6 on Vodafone online committing to RedXL pay monthly plan that will net Vodafone £1284 but I have never experienced such abysmal support from what is supposedly a tier-1 provider.1. Unable to use online form to enter PAC as my number...

zna2014 by 2: Seeker
  • 13484 Views
  • 1 replies
  • 0 thanks
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