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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74115 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229924 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204036 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

SureSignal (v2) disconnected for 2 weeks

Hi Vodafone, My SureSignal V2 (serial 40113840470) has ceased connecting to your system for the past 2 weeks (with a day or two of connection last week.) Now it just sits there with just a power light. It was fine for a couple of weeks, before which ...

Problems with incoming & outgoing calls Samsung Galaxy S4

Hi Im just wondering whether anyone else is having problems when using their Samsung Galaxy S4 - my problem being is that when I either receive or make phone calls they literally last 20-30 seconds sometimes I can manage to get approx 2-3 mins but th...

grekel2 by 2: Seeker
  • 34740 Views
  • 8 replies
  • 0 thanks

iphone 4s unlocking - for use abroad

Hi,I have just purchased a used iPhone 4s in good faith at an airport lost property auction. After a trip to the Apple store, they revealed that the carrier was Vodafone UK. The first issue is the phone is not activated and requires a UK Vodafone sim...

Resolved! Data usage doubled - how is this happening??

Has anyone else has this problem?<br>I on average have only used 800mb of data on my iphone in August and September and 500-600mb in the months to that<br>but in October it jumped up to 1.6GB and I'm 17 days into this month and used 1.1GB already ......

Rings

How do I change number of rings on my iPhone 5s. Currently default and I want to change to 15 rings. Apparently I need to send a textThanks

Geller by 2: Seeker
  • 12917 Views
  • 3 replies
  • 0 thanks

Samsung Monte - Image of phone with arrow pointing into top on start up

Hi there,I have a Samsung Monte, it's started displaying an image of a phone with an arrow pointing into the top of it when turned on.  This happens if the battery/SIM have been removed, if there's no SIM, etc. Both Vodafone/Samsung phone support are...

chrisw99 by 4: Newbie
  • 33813 Views
  • 13 replies
  • 0 thanks

Resolved! Power light on, internet light flashing

I've been having loads of issues recently with my VSS and have been on the phone on and off with the CS team with varying degrees of success.I have now forwarded the ports as told by VCSI have also activated port clamping as wellNow the VSS sits with...

Sure signal not working since outage

HiMy sure signal (v2) has not worked since Saturday. I have called up 3 times now to try and get it fixed.I called on Saturday and spoke to someone in technical support who asked me to do a master reset and they pushed a new firmware to my unit. He t...

Chotalia by 4: Newbie
  • 12913 Views
  • 11 replies
  • 0 thanks

Transferring my sim over?

HiI have just recieved my iPhone 5s. It came with a new sim. I am unsure if I put that one in the new phone or just transfer my old one from my iPhone 4s?

alikate by 2: Seeker
  • 13463 Views
  • 2 replies
  • 0 thanks

Must " Search for iPhone" be disabled in order to remove the Netlock ?

Hi Everyone, my uncle from the UK is currently staying over with us in Germany and he's letting me use his iPhone 6 Plus because my smartphone is currently broken.He already requested to unlock the iPhone from the Netlock and it is currently in proce...

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