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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74044 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229907 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204006 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

iPhone battery issue ?

so i have a iphone 6s which i got as an upgrade from voda back in december 2015 , the handset has served me well apart from battery issues , but the time has come to pass it down to my daughter who i have a sim only plan for on voda .so before i give...

Voicemails

Evening, I have recently ported from O2 to Vodafone with a new iPhone 7.. I have set a voicemail greeting but I have been unable to do so (get a sorry error message) I have followed all options and have read suggestions in previous posts but have had...

emers21 by 1: Seeker
  • 740 Views
  • 1 replies
  • 0 thanks

Phone won't start up properly

I have a vodafone smart E8 and whenever i try to turn it on it shows a red and white dot moving in a circle and its been like this for hours not sure why or what to do 

clo10000 by 1: Seeker
  • 2916 Views
  • 1 replies
  • 0 thanks

Big bundle

Hi I topped up my phone and texted for the £10 big bundle. I got a text saying I will be notified when the bundle has been added but that was yesterday and I still haven't been notified and I have also checked my balance and it has not went threw. An...

Unlocking my phone?

Hi!I recently bought a brand new iphone 7 plus online that's locked into vodafone u.k.the phone hasn't been set up yet and it requires a sim card to unlock it i am a vodafone ireland user for my current phone and i'd like to use my sim card in the ip...

ciara24 by 2: Seeker
  • 912 Views
  • 2 replies
  • 0 thanks

Advert of Vodaphone coverage.

I am wondering whether any others are finding the advert in the underground garage misleading? I am supposed to have 4g coverage but in most places I find I can only get 3g and one bar. I find the advert very misleading as in my experience coverage i...

Repairs - GSX Upload Required

Hi,  I put my iPhone 7 + in for repairs last week and was tracking the repair online, the status has changed to GSX Upload Required - Vodafone 2 year warrenty. I was just wondering if anyone knew what this meant? Thanks,Stu15087150

Private APN - How to get & costs?

I need a private APN feature that forces traffic from my mobile devices to a user-specified server on the internet.  I wish to strictly control and monitor all traffic through my 4G data connection.   Specifically I want a private APN that is provisi...

Insurance Repair covered by a warranty ?

Hi, my contract for my samsung s5neo has recently run out but before it did I had it repaired through my vodafone insurance. The phone now has a black screen but still seems to receive messages and the power light and bottom lights come on obviously ...

neilr24 by 2: Seeker
  • 1364 Views
  • 5 replies
  • 0 thanks
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