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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73967 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229895 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203980 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal v1 Not Worked since Outage

My Secure System v1 has not worked since the outage in early October. I have followed the instructions in the Troubleshooting Guide without success. I have also replaced the power cable and then performed a rest, again without successBelow are the de...

Resolved! Htc One and Vodafone Smartpass

Anyone know why we still have to employ the use of a horrible sticker instead of utilising the phone's built in NFC chip.?I'm after an update to previous threads now we are into nearly 2015...and appear no further forward with VF.  Any news if an nfc...

Tink-GB by 12: Established
  • 36760 Views
  • 1 replies
  • 0 thanks

Blackberry Keys frozen

Hi everyone i have a Blackberry 8520,all the buttons on it do not work and i am trying to transfer my contacts to my laptop but because i cant press the button to open mass storage i cant retrieve anything, does anyone know how to get round this plee...

De-registering my old Vodaphone Sure Signal

Could anyone help me out I have sold my sure signal box online, but the new is unable to register it, apparently its still registered to me, I am no longer a vodafone customer so I am unable to de-register it online. Please can anyone help! 

Resolved! Vodafone 858 internet connection

I have a Vodafone 858 that is regularly connecting to the internet to update data. I am being charged for this at least £1 a day. I want to turn this off. Most websites talk about turning off packet data but I can find no reference to this on this ph...

turtle87 by 2: Seeker
  • 20125 Views
  • 6 replies
  • 0 thanks

Sure Signal V2 not working after phone upgrade

I have just upgraded my iPhone5S to an iPhone 6plus and the suresignal is not working with it. I have done several full resets but to no avail. Can you resync the device please or advise what to do. Serial number: 40121433565 Stephen 

Resolved! HTC Wildfire S - hotspot question

If I top up £5 to use mobile wifi with the hotspot on for my tablet, how much does it cost for a day? and is it unlimited?

Resolved! iPhone 6 and Euro Traveller

Hi, I have EuroTraveller enabled for my phone and when I go to Germany every week, 4g/3g only works when I enable Data Roaming. Is that right? I haven't checked my bill yet but hope I'm not incurring roaming charges. I actually just turned off data r...

bimal_04 by 2: Seeker
  • 12142 Views
  • 1 replies
  • 0 thanks

samsung s4 mini - kitkat

hi does anyone know when or where i can get the KITKAT update for my s4 mini (i9195)

ditch30 by 3: Seeker
  • 15062 Views
  • 5 replies
  • 0 thanks

When will I get my iPhone 6 plus?

I ordered my iPhone 6 plus 64gb in space grey on Tuesday and recieved a confirmation email and text straight away. I tried to use my web number to track my order but it said my details were invalid. I know it might take a while to get my phone, not s...

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