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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74327 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229967 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204376 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Unable to make outgoing calls with SS

Hi, I've had my SS for some time now with 3 iPhones attached to it & its worked perfectly, howerever recently I can no longer make any outgoing calls, all the other functions work perfectly ie, full signal strength, can text, can recieve calls.  Its ...

cjmb1974 by 2: Seeker
  • 10500 Views
  • 3 replies
  • 0 thanks

Topping Up Payg Broadband

Hi there, i was wondering if it's possible to link my PAYG broadband number to my main existing Vodafone contract account. So rather than having two separate accounts (one for my phone and the other for internet) i could use my log in and debit card ...

Metal Fatigue

How many times can I change the SIM in my iPhone before the holder snaps with metal fatigue? I'm hoping it's less than fifty. It seems to be the only way I can check whether my phone has been unlocked...

Aizoon by 4: Newbie
  • 12770 Views
  • 2 replies
  • 0 thanks

How do I complain

After wasting HOURS this week with advisors, the last one has given me a FAKE email address.

Help! Sure signal never works and Im not very technical....!

Can someone please help....We had a sure signal v2 (I think!) and it stopped working a few weeks ago. Being very old we thought it was just faulty so we have bought a newer one (still v2) from eBay. However, when it came and we registered it then it ...

Using phone from other network - web access issues

I moved my HTC One S from Three to Vodafone (I also gave the handset to my son).  His SIM only pacjage included data and we added an additional Data allowance. I unlocked the phone and did a factory reset so it is making and receiving calls OK.  It e...

Navrig by 4: Newbie
  • 35684 Views
  • 4 replies
  • 0 thanks

iPhone 5 doesnt turn on

HiI have an iPhone 5, it doesn't turn on, I've tried everything I can think of, trying different wires to charge it. ( was plugged in all last night) holding home and on/off button for a while. Still nothing. Can anyone help?? Cheers Ben

Sure Signal Version 1 stopped working

Hi, I have been away and got back and noticed that my Sure Signal is not working.Here are the results of the tests Speedtest Download 71.09 upload 18.85Ping 18ms Jitter 1ms86.149.51.210Microsoft Windows [Version 6.1.7601]Copyright (c) 2009 Microsoft ...

Thirteen Vodafone Sure Signals - All Down

Hi Support, Please can I have an update regarding the Sure Signals. We have 13 V2 and all stopped working about 2 weeks ago. All are on seperate BT ADSL routers - some on business lines, some on personal. All lines are BT. The 2 that I have immediate...

jharper by 2: Seeker
  • 10891 Views
  • 6 replies
  • 0 thanks
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