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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74115 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229924 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204036 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! No internet on Blackberry unless connected to wifi

Hello - unless my phone is connected to wifi, I am unable to dowload anything whatsoever on my phone. I get the following message "Error - The network is unavailable. Please try again later"   I did receive APN settings from Voadafone last week but c...

Resolved! Stolen phone

iPhone 5 got stolen. Pay monthly was just wondering if I will have to pay to get a replacement? Not due an upgrade till next year

Loz3 by 2: Seeker
  • 14777 Views
  • 4 replies
  • 0 thanks

Sure Signal v2 only power light on

Hi, Last couple days my v2 sure signal has been playing up, first it was only showing the power light so i unplugged then replugged and left it to set its self up, after 20 min the signal light came on and phone picked up full signal, then after an h...

barryffc by 3: Seeker
  • 16276 Views
  • 22 replies
  • 0 thanks

SureSignal very poor on new phone

I have a Galaxy S4 and it connects to SureSignal3 and shows highest connection ...4 bars and HSPA+ Howewver have added in my new phone  - iPhone 6+it only shows 2 bars and Edge connection  (not even 3G) and dropping frequently.. so assuming its not c...

sargan by 4: Newbie
  • 11733 Views
  • 0 replies
  • 0 thanks

Dongle or mobile wi-fi?

Hi, After moving home and having internet for 3 weeks Sky and Openreach have conspired to cancel my internet and now I have to wait 2 weeks to get back online!So, in the meantime what is my best option for having internet in my home?I am a business c...

Why I don't have my money back

I ordered online one iphone 6 three weeks ago, but when the phone were coming I changed my mind, I refused the box, I don't touch the box, just signed refused and delivery man put back the phone in his car and go back to Vodafone. The problem is 69 p...

Resolved! Roaming ?

Hi guys,I am going on holiday soon and i want for my internet to be turned off so that even apps cant update in the background and me not know and end up with a big bill. As far as i can see, i need to uncheck the data roaming box and when i press th...

BonnieXX by 3: Seeker
  • 28080 Views
  • 21 replies
  • 0 thanks

Resolved! Data Roaming

Going abroad on Sunday  With my iPhone I knew to turn of data roaming. Just want to double check what I need to do on the GS3. Is it as easy as turning off data in the notification bar? I know it's a stupid question but I do not want a data bill from...

tr54vrs by 4: Newbie
  • 18310 Views
  • 5 replies
  • 0 thanks

Cannot register Sure Signal

I just recently installed my Sure Signal box, and then registered vodafone, but when it tells me to click on register Sure Signal, I cannot, as it doesn't take me to a page to add anything. I do not know what is going on, it's like the page doesn't e...

xirqon by 2: Seeker
  • 10876 Views
  • 1 replies
  • 0 thanks

New sim card

After a long wait I have recieved my new iphone 6. Along with it I have been given 2 new nano sims, I was expecting 1 but not 2. Can anyone tell me why I have got 2 and if I can use either?! Though i'd check before doing the sim swap. Thanks in advan...

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