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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73779 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229871 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203347 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

ISP requires IP Whitelisting

Hello, Lots to be done   31.216.0.0 /2431.216.1.0 /2431.216.2.0 /2431.216.3.0 /2431.216.4.0 /2431.216.5.0 /2431.216.6.0 /2431.216.7.0 /2431.216.8.0 /2431.216.9.0 /2431.216.10.0 /2431.216.11.0 /2431.216.12.0 /2431.216.13.0 /2431.216.14.0 /2431.216.15....

apple 4s iphone, 3g not working

Hi, i have a 4s, and currently imworking in Ireland, so i switch of the data roaming/3g so as im not charged, then sometimes i switch it on when not on wifi to download emails etc and all fine. Last week i was in Egypt and i switched on 3g and it sho...

Resolved! Sure signal problem

HiMessage for the tech team:I've had a corporate sure signal booster since 2011 and it's been working absolutely fine. The sure signal is registered under my old work number (blackberry device which I gave back several years ago), I'm now using my mo...

Sure signal keeps disconnecting after a few hours

Even though the network Coverage for my area says I can get amazing 2G, 3G and 4G I can just about get 3g if someone farts the right way. Sure signal is off no help either. If I restart it then it works perfectly for a few hours then the lights start...

Sure Signal not transmitting a 3G signal

Sre signal 3 stopped working last week and I read on the forum that there was a Vodafone fault. Left it until this week but still not working. I have reset and repowered, have solid red and 2 white lights but the 4th light is constantly out. I try to...

mark990 by 4: Newbie
  • 11379 Views
  • 5 replies
  • 0 thanks

Resolved! Using iPhone 6 SIM card in iPad Air 2

Hi all,I have a 4G SIM card received with my iPhone 6 that is currently collecting dust; It's on a Red plan with 4GB of data.My question is that if I put this SIM card into a cellular iPad air 2, will it allow me to use the data it has? I remember th...

daijholt by 2: Seeker
  • 14490 Views
  • 1 replies
  • 0 thanks

Sure signal not working 29 Oct 14

Will someone please confirm that there is a sure signal fault. Spent hours on the phone to Voda over the weekend, fruitless time wasted.If yours stopped working at the weekend please comment and we'll see how many are screwed up.All the tech departme...

what is going to happen with my order?

I have received my confirmation email today saying my phone will be delivered to store in milton keynes.....however the store is shut for decorating.....what's going to happen now? I've already waited 5 weeks for my phone and now I can't even get it!

Paying for games at 99p a week,

I want to cancel this Games fee at 99p a week, I seemed to sign up without knowing and cant find WHERE to cancel this fee on my account settings.......

HTC One X+ Call Issues

Good afternoon My wife has the HTC One X+ and has had for a while.  Just recently though it is getting harder and harder to make a call, at times it takes 5 or 6 attempts to even connect to anyone and then it can drop the call mid conversation. It al...

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