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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I am on the verge of my blood boiling so bad my head may burst !!!.I have had a 5s for just short of a month now... Ever since I picked it up I have network issues, with the phone dropping calls numerous times in all locations (on 1 call to 191 it cu...
Hello,Just got this phone yesterday, new to vodafone and I switched my number from my giffgaff sim to this one. The internet works fine and I can make calls but it seems that people can't ring me and I can't send or receive texts.Are there settings I...
Re: SureSignal V1 needs update?OptionsHiHave the usual problem with my V1 Sure Signal, 1,2,4 lights all on but phones won't connect, rang on 2 occasions , rang tonight and told same thing , do a firm ware update , tried that loads of times , can you ...
I ordered an Iphone 6plus over a week ago and recently found after being told it would only take 3 week at maximum that the likely order date will be November 6-20th. I then contacted Vodafone to check this which I was then required to wait 25 minute...
My sure signal v1 is not longer allowing phones to connect. All lights green except phone one. This happened after a hub upgrade. I have tried a reset but no joy. SS serial number is 21228583296. Can you please do a reset from your end. Thanks
Hi, I'm on Plusnet Fibre using a Home Hub 5 and have been having problems connecting my VSS v1. It doesn't connnect at all and hasn't done for a while. I have been through all the reset processes to no joy. I have no de-registered the device and left...
I have recently upgraded my broadband router and since then the sure signal box has stopped working.I have added the tcp and udp details in the router and remived and readded the sure signal via the website and its still not working.Could you please ...
Hi, I order a 4th connection for my account (a iPhone 6) at 8.10am on Friday (12/09/14), I still have not had confirmation email or text, i have spoke to about 4 different people since then who have all given me a difference answer on when I will get...
I moved into a new building in 2011 and paid a lot of money to buy a sure signal box because there was no reception. I then moved to a different network and moved back to Vodafone a week ago after 2 years absense. I am trying to register the suresig...
I have been told that it possible to get a free sure signal device if you live in a rural area with no coverage. Could someone point me in the right direction? Thanks in advance Andrew
