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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72726 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229615 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201784 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

SureSignal Deregistered by Vodafone !!!

IS everyone aware that Vodafone will cut your SureSignal off if you do not use it for 3 months or more and they will not re-register it so you have to throw it away ! We moved to rented house where I had good 3G signal so did not use it and now have ...

Orsinval by 2: Seeker
  • 19943 Views
  • 1 replies
  • 0 thanks

COMPLAINT

I am absolutely disgusted with Vodafone at the moment, I have had a problem with my sure signal now for 4 weeks and im still no further forward. Today I was promised a call back within half an hour and I had to call again 2 1/2 hours later to chase i...

Vodafone sure signal V3 not working

Hello are V3 has stopped giving us signal - no sim changes 2 lights on and i have treid to reset, all numbers are stored correctly, and we still have internet Can you help us please - we live in a rural area and rely on it for business.

Sure signal connection problems

My sure signal box (version1) which has worked satisfactorily for 3 years stopped recently following an email from Vodaphone saying they were deregistering it as it hadn't been used for 3 month, which wan't correct. The box connects in that all light...

johnhy by 2: Seeker
  • 19801 Views
  • 10 replies
  • 0 thanks

unable to connect due to incorrect APN settings

Hi I've just moved from o2 to Vodafone as i cant get a signal in my new house. I have kept my number and can send/recieve txts and calls but i cant get onto the internet. I've checked my APN settings and they are the correct ones. Any ideas Thanks 

iPhone 6 Plus Cases

Hi Has any one got a recomendation for a thin case for the iPhone 6 plus. I find it as slippery as butter to hold without one.

Kyoshi by 3: Seeker
  • 13106 Views
  • 2 replies
  • 0 thanks

Resolved! iPhone 6 plus exchange/return

HiJust need some advice, I got my iPhone 6 plus 3 days ago and I love it.. But I don't like the colour and want to exchange it for gold. What's the best way to go about this? I got it online on the voda site

sirratty by 4: Newbie
  • 12622 Views
  • 3 replies
  • 0 thanks

Disappointed

Hi Got a phone call today from vodafone offering me a deal to upgrade my iPhone 5 tariff to 4g for an extra £5 per month. The pleasant fellow then went on to describe this deal which would include the usual extras, sky sports, or netflix or spottily ...

Ramsay by 7: Helper
  • 13424 Views
  • 4 replies
  • 0 thanks

Sure signal 3 does not work and Vodafone don't really care at all

I've been without the functionality of my sure signal now for 4 weeks.  All vodafone have done is tell me it is the broadband that is the problem!BT have supplied a new routerit is set up with port forwarding as specified by Vodafonethe SS has a stat...

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