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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74483 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229996 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204454 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Suresignal Version 1 with BT Hub 5

I have trawled through all forums and tried everything. All I can say is that I can see that it is connected to my router through the portal. Please help me to get this to work. I have used this little box for the last 5 years at my old address and h...

Resolved! K4203 , Full or Lite (Quickstart) version ?

In the past my company bought the K3715 model, which could use the VMB 10.2 Full where we could configure multiple mobile connections in the configurationfile MobileBroadbandProfile.xml . Later on, they bought the K4305 model, which uses VMB 10.3 but...

Sure Signal not working - all four lights solid green

My Sure Signal worked briefly after moving house and changing postcode etc. Now it doesn't and all four lights are solid green. I've tried deregistering then registering and also a hard reset. Neither made any difference.I've also restarted the route...

Resolved! Byr Home Easy SMS Base Station PAYG

Hi I have a Byron SMS base station for home automation.  The station uses a vodafone PAYG sim card.  SMS are used to control home appliances such as central heating via a conrtolling mobile phone and the base station.  The base station sends conforma...

checkeye by 3: Seeker
  • 15103 Views
  • 13 replies
  • 0 thanks

Samsung Galaxy S4 Eating Data

I am on a Vodafone sim only contract of unlimited minutes and texts and 1gb data. I have recently switched from the Galaxy Ace to the  Galaxy S4, but am alarmed at the amount of data my phone is using. I have restricted the background data for all th...

Sure Signal Problem - Serial Number

Hi, I have a Version 1 Sure Signal Box, which I've had from new. Serial Number is : 21196916288 There are 2 numbers on my Vodafone Account, and apparently the Sure Signal Box isn't registered under either - as in I can't see it in my account. It just...

Sure Signal V1 not working after powercut

We had a brief powercut about 4 nights ago after which the suresignal stoppped working- just the power light on. Tried reseting in several times, followed the troubleshooter etc. (Internet is still working) Now the top 3 lights flash in a repeated pa...

Anneyc by 4: Newbie
  • 14310 Views
  • 24 replies
  • 0 thanks

IPhone 5s battery

Hi there, I'm having a problem with my 5s battery, I've contacted apple and they have said that it's software related and not the actual battery (I've done several restores).They've said that I should go into an apple retail store to see what the pro...

Device not accepting SIM card

I am a pay monthly contract Vodafone customer, my device is a Samsung, recently when I put my SIM card it appears the message emergency calls only on the screen and it also says that it cannot find a network. Have sent it to fix but they said they co...

US iPhone 5s 4G

Hi, I'm using my US iPhone 5S and I'd like to know if it's compatible with Vodafone Red 4G. I see Vodafone uses both 800MHz and 2.6GHz. The US iPhone has the following LTE support:1 (2100 MHz) 2 (1900 MHz) 3 (1800 MHz) 4 (AWS) 5 (850 MHz) 8 (900 MHz)...

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