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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73976 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229895 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203980 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Flashing Red Light

Hi, I am experiencing problems with my Sure Signal - It was been working perfectly for the past 3-4 months but has just stopped working. The sure signal just displays a flashing red light now, if you could provide me with any more information and hel...

Rah2l by 1: Seeker
  • 10931 Views
  • 1 replies
  • 0 thanks

Resolved! MOTO G UNWANTED DOWNLOADS

Hi, This afternoon something has gone wrong with my Moto G. Along the top of the home screen it has constant downloads and they all list as 'pastedgraphic-1.tiff and tons of them read 'download complete'. I have no idea what these are and it is worry...

RGT by 3: Seeker
  • 13224 Views
  • 1 replies
  • 0 thanks

Resolved! Sure Signal V2 Flashing Power Light and Two Static Orange Lights

Hi, Recently moved flat and I've also changed router to the newer issue Virgin Media router. Plugged everything in as I had done before and I get the power light flashing with the 'signal' and 'phone' lights static and orange. I've looked on my conne...

Mattcuk by 2: Seeker
  • 12635 Views
  • 6 replies
  • 0 thanks

Sure Signal v1

Hi, my stats, below: Download: 64.10mbps Upload: 18.67mbps Ping 19ms; Jitter 1ms IP address: 80.229.157.167 Sure Signal Serial number: 21230494862 trace route stats in attachment. I have 3 lines with Vodafone, all reliant on the sure signal service, ...

Sure signal not working

Can I find out why the sure signal isn't working for my phone (which is the one it's registered with), but is working perfectly for my husband's phone (a number that I've added to it)?

kclareb by 2: Seeker
  • 11215 Views
  • 3 replies
  • 0 thanks

hotspot

Hi cud any one help me am tring to use mobile hotspot on a blackberry 9320 and it just keeps telling me I need to sibscribe thank you

carly84 by 2: Seeker
  • 12221 Views
  • 1 replies
  • 0 thanks

SureSignal post-code confusion

I keep getting texts and emails from voda saying I need to register my sure signal post code, this is all very annoying as it hasnt changed and is working. I have logged on and my post code is shown in my account with the serial number of my SS. No i...

Timx11 by 2: Seeker
  • 11388 Views
  • 3 replies
  • 0 thanks
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