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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73853 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

New SureSignal

I just bought one of these boxes plugged it in and it did not work. I searched on the forum and web for help and was appalled at lack of plain simple help and the amount of just plain rubbish. Specifically the Vodafone help pages are useless. I am as...

HTC Camera

Firstly I would like to ask if anyone else has had any problems with the cameras sensor or the phones resetting after taking a picture with a flash and poor workmanship in regards to the repair centres only I have had to send my phone back three time...

howlast by 2: Seeker
  • 38414 Views
  • 1 replies
  • 0 thanks

S3 mini not syncing with Google

Hi My wife has a Samsung S3 mini and nothing appears to be syncing with Google. No contacts, no calender etc. The phone says it has synced, but when I check on the PC there is nothing there! This problem has only just become apparent as she upgraded ...

djs1970 by 4: Newbie
  • 17002 Views
  • 12 replies
  • 0 thanks

My Vodafone App for Blackberry Z10

What has happened to the My Vodafone app for the Z10?I had it working in the Z10 and accidentally deleted it today. When I went to re-download it it appears to have been removed from download. OK the app was known to be a bit buggy but this is really...

Tweever by 2: Seeker
  • 13544 Views
  • 4 replies
  • 0 thanks

Resolved! S4 Repeatedly Dropping off Network

My S4 on a personal contract repeatedly drops off the network - sometimes several times a day, sometimes it's fine for a few days.  I don't have the same problem with my work's S4.  Rebooting it helps but that's no good when I'm driving and therefore...

nnk_carol by 9: Established
  • 18491 Views
  • 8 replies
  • 0 thanks

Sure Signal v3 Red Light on, 2nd light flashing

I have just installed the v3 and can only get to this stage.  I have tried reseting v3 and router.  Any ideas please? Ping: 46msDownload Speed: 5.17mbpsUpload speed: 0.46mbps IP Address: 86.172.237.188 Microsoft Windows [Version 6.1.7601]Copyright (c...

rnurse by 2: Seeker
  • 10582 Views
  • 13 replies
  • 0 thanks

Re-Register Sure Signal/flashing amber cable input

My SureSignal Mk 1 stopped working, with a flashing amber light on the LAN cable (conects to the router) socket and the third light down on the front not illuminated. There is a good broadband signal and no problems with the router. I have tried rebo...

no network signal/service on iPhone 5s in Greece

Hello there, I have just arrived in Greece with my new iPhone 5s and when i switched it on upon arrival, no network was selected, either automatically or manually, and it says 'No Service'. The only thing that is working is wifi. How do i find a netw...

O.S update

Just received 10.2.1.2941 on my Q10

Unable to register my mobile WiFi

HiI have purchased a vodafone mobile Wi-Fi R206 and wish to register it in order to top up. However, I appear to be unable to register this device as it insists it has to send a text message with the code on to a mobile phone. This device is not a mo...

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