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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74317 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229960 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204368 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Vodafone SMTP Settings

I am trying to configure Outlook Express so that it sends email via my Vodafone dongle. I know I can do it because I have done it before, only now the settings have been lost. What POP3 SMTP server do I use? What POP3 outgoing server port number do I...

Valbrona by 2: Seeker
  • 21912 Views
  • 5 replies
  • 0 thanks

mobile broadband

i have been having trouble for 3 months now i cant top up at home i have to go in store to do it , i cant get my own number for the dongle up and i cant check the balance i cant use anything on the dashboard.. i have been waitin 3 months for a call b...

Iphone 5 Repair - Desperate for some help/guidance

I have an Iphone 5 that is around 18 months old. Its been playing up for around 8 weeks, it keeps powering down and saying that it needs charge, but then after a few attempts will turn back on as usual with a decent amount of battery life. Tried rese...

Resolved! Additional Sure Signal

 I want to add another Sure Signal device to an existing network.  The additional sure signal will be over 30m away and will have an ethernet port.  Do you know if I need to register this device to the same number or a different number?  Thank you

JT0307 by 2: Seeker
  • 11147 Views
  • 5 replies
  • 0 thanks

Q10 network issues after 10.2.1.3175

I updated the software on my blackberry on Wednesday night and since then I can't connect to the internet using the mobile network, however I can via a wi-fi connection. I have ensured that I am connected to 'Vodafone UK' however all of my applicatio...

POP email on galaxy s5

I have just purchased the S5, and am currently setting up and transferring data.I have 3 email accounts, the hotmail and gmail I have set up with no issues. However, my main email account is on Karoo (Kingston Communications network).It is a pop3 acc...

Alipov1 by 2: Seeker
  • 15478 Views
  • 2 replies
  • 0 thanks

camera fail on the s5

When ever I take a picture it saves in my gallery & when I go to view them it shows up as camera failed, thetefore no pictures saved, after googling the problem it seems like a hardware issue, so do u take it to vodafone or the place I bought it from...

Sony Xperia z1 - Falling apart.

Basically had this phone since around November last year.  Haven't really had much wrong with it, or nothing too noticeable until now. First off, the small metal ring around the power button has fallen off. Only noticed the other day as a few of my f...

When will I ever see a new or replacement Galaxy S4

I have had my Galaxy S4 returned to Vodafone repair shop on three separate occasions for the similar fault that is experienced by others namely that it repeatedly switches itself off. It first went back in beginning of May came back lasted a week the...

sb7777 by 2: Seeker
  • 13149 Views
  • 2 replies
  • 0 thanks
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