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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74273 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229947 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204347 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Samsung Galaxy Tab 3 with charging problem

I have a galaxy tab 3 which has been having an intermittent charging problem for a few months. So I finally got it looked at by the tech team @ vodafone and they cannot find a problem. They are going to re test. Just wondering what to do if the probl...

trixvix by 2: Seeker
  • 12318 Views
  • 5 replies
  • 0 thanks

Samsung note 10.1 2014

Hi, when will the Samsung note 10.1 2014   be available on Vodafone on a 4G tarriff?

Resolved! Moving to Australia

On Thursday I am moving abroad to Australia to study for a year. I think I only have a few months left on my contract, and so I dont mind paying these off. However, I would ideally like to keep my iphone 5c and the number whilst in Australia.  So:1) ...

Idiots Guide to Tethering iPad Air WiFi to iPhone 4s

Hi,I'm really struggling to find out how to do this. All the articles I have seen refer to setting up a personal hotspot, yet I cannot locate this within the settings options. Wonder if anyone could give me an idiots step by step guide to enable this...

tonymc by 4: Newbie
  • 15311 Views
  • 2 replies
  • 0 thanks

Moving numbers to a new phone.

Hope someone can help. I am getting a new phone today and currently have a iphone5. I was wondering if it store my contacts on the current sim or is there something I need to do? Thanks in advance.

jaygrim by 4: Newbie
  • 11828 Views
  • 9 replies
  • 0 thanks

Vodafone Sure Signal 2 not detected by iphone 3 (BT broadband)

Hi,I bought a "Vodafone Sure Signal V2" but, although I have registered it (and it appears in my online account as if it was providing signal properly) it has not worked yet as my iphone 3 does not get any signal at all.Although I have restarted all ...

Miquel by 2: Seeker
  • 10635 Views
  • 4 replies
  • 0 thanks

Sure Signal V3: Flashing Red light, stable Orange User light

Had my sure signal for over 8 months and now issues. On Saturday woke up to find that the Sure Signal was sitting with Service and Users lights steady Amber. Since then I have tried rebooting the sure signal, resetting it and it goes throught the con...

Upgrade

Hi I recently had my contact upgraded from a I phone 4s to the 5s. I Am still waiting for my sim to activate in the 5s as I have followed the sim activation online. However it's not working and now my old 4s is not allowing me use my contract as I ha...

Johnlee4 by 1: Seeker
  • 14755 Views
  • 1 replies
  • 0 thanks

Sure Signal - BT - Not infinity

Just moved over to BT, everythign worked fine last week. Now we have two flashing lights constantly as though its trying to connect.Tried full reset. results from tests are as follows:3.81 down 0.77 up30ms Jitter 4msIP 81.133.0.77 Microsoft Windows [...

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