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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74547 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 230011 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204475 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Again, can't use phone.

Yet again I'm unable to use my phone. This is now the 3rd time in 6 months that I have had more than a days disruption. The first time was on and off for 3 weeks. An apparent faulty mast,The second time for a week yet Vodafone told me there's were no...

Sure signal cannot add new user

I have a sure signal box and have never had a problem adding new users.  I now get a script error when I get to the stage where it asks to confirm the new user.  It is a vodafone number. can anyone help? UPDated:  helps if you use the correct mobile ...

slacey99 by 3: Seeker
  • 10619 Views
  • 0 replies
  • 0 thanks

Blackberry Protect not working

Good day all, The problem: I have x 2 Blackberry Z10s; one is associated with Blackberry Protect but the other isn't. I know the Blackberry ID for the device with the problems is fine as I can log in to the account etc and BBM is all working fine.  I...

Sure Signal de register

Hi, I have de-registered my sure signal box and pass it onto someone else, but they cannot register the box as its saying its still registered. Please could you help! Many thanks,Adam

adamg84 by 2: Seeker
  • 10536 Views
  • 2 replies
  • 0 thanks

Where is my updated 4G plan data allowance?

So, it's been almost 2 months now since Ellis posted on here that those who pre-ordered would get their data allowance updated to match what people who ordered post launch would get for the same money: I QUOTE: "EllisCommunity ManagerPosts: 1,032Regi...

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sdavid756 by 4: Newbie
  • 13558 Views
  • 11 replies
  • 0 thanks

Battery dead and not charging

I have had my S4 for over a year now so the battery is not as good as it was. Generally I need to charge twice a day. Last week I started to find that it was not charging properly and would take hours to recharge fully. A few days ago I found that I ...

blackberry z10

recently got a blackberry z10 on contract however im on my 3rd phone due to the others being faulty and my 2nd sim! can anyone advise me on what to do now as im only on the 2nd month of the contract?Thank You

ashchel by 2: Seeker
  • 11182 Views
  • 1 replies
  • 0 thanks

Sure Signal needs re-registered

Hi, I need to reregister my sure signal. Sorry we are not able to process your request because of following errors in your form.Sorry, The serial number you are trying to register is already registered. Please recheck your serial number and try again...

SONY XPERIA Z2 FREE TV OFFER, 1080p or 720p?

I have received my Z2 finally and im over the moon with it. I have a question regarding the TV, im 100% eligible received text etc.But the model number is very much in question in the sony t&c's the model number given is 1080p However in the topic fr...

Resolved! Sure Signal Fault (Version 3)

For the last two days my sure signal has not been working. I have reset it, rebooted it, changed ethernet cables, changed the physical connection to another ethernet port on the BT Home Hub but still it does not want to work. I get the single red LED...

ASBS by 2: Seeker
  • 10561 Views
  • 3 replies
  • 0 thanks
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