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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73730 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203312 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Deleted Contacts Icon

 I have deleted the contatcs icon on my homescreen.  Is there a way of restoring it creating a new one ?

Anonymous by Not applicable
  • 14039 Views
  • 3 replies
  • 0 thanks

Resolved! phonebook contacts

Does anyone how i can set up sim only contacts to show on my S5.  as at moment when go into my contacts i get double names  as my contacts are on my sim and not on the phone. this  could be facebook whatsapp ect showing up all at once Thanks

S5 problems

Hi,not sure if anyone can help but here goes. Me and my wife have just got s5 phones which we are very happy with or we were. I play games on pc and last night i kept on getting kicked for ping being to high,so after a long call to sky broadband to t...

12bazza by 4: Newbie
  • 18293 Views
  • 23 replies
  • 0 thanks

Resolved! Unable to send/receive pictures or access data services

Hi there, For some time now I have been unable to send or receive picture messages using my Galaxy S2. Also, I have now noticed that I cannot use any data services when away from my Wi-Fi connection. I used to be able to use these services fine, but ...

WendyM by 2: Seeker
  • 22131 Views
  • 16 replies
  • 0 thanks

Suresignal 3 - No power light

Hello, I have a VSS3, it has worked on and off (mostly off) but hass now stopped workinng entirely. I have reset the unit, unregistered it, re-registered it and still nothing, The power light usually doesn't come on at all, yet the green and yellow l...

leeksb by 2: Seeker
  • 11129 Views
  • 6 replies
  • 0 thanks

Resolved! S3 constantly on factory mode

My s3 is stuck on factory mode. Have a message saying "downloading do not turn off target". Replacing battery, holding volume up/down + power + home, both don't seem to work.Any ideas?

neilsjfc by 2: Seeker
  • 14484 Views
  • 5 replies
  • 0 thanks

Sure Signal 2 BT Home Hub 3 - System & Phone Lights continually flash

VSS received 04/09. Successfully registered on day.   Both lights continually flash for several days.    Factory reset completed as suggested by Simon from Tech Team   Tests completed as detailed below   SPEEDTEST Download: 3.12 Mbps Upload: 0.36 Mbp...

Phone won't connect to SS v1 since power cut several days ago

Hi,  Am hoping someone here can help me.  There was a 6hr power cut here last week and since then my phone has not picked up a 3G signal from my Sure Signal v1.  I've tried rebooting both the router and the Sure Signal as per instructions,  I've rebo...

AJH1963 by 2: Seeker
  • 11045 Views
  • 5 replies
  • 0 thanks

Nexus 10 connectivity

I have a Nexus 10. What do I need to connect to the Internet when I don't have access to wifi? Thanks. 

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