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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73608 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229839 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203131 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Data usage-all gone!

Something in my Xperia Z2 has used up all my data allowance for the month. I previously had a Samsung s4 and I've never eve used all my allowance up until now. I've checked data usage on my phone and it shows that Google + had used 1.96gb data in the...

Need iphone 4 vodafone unlocked

My son had a iphone 4 while he was at Lakenheath and had Vodafone service. I have the phone here in the states and can't seem to unlock it. I've tried the unlocking process you provide on your site, but to no avail. When I put in my sim card (Which i...

scbengal by 3: Seeker
  • 13301 Views
  • 4 replies
  • 0 thanks

bsr femto sure signal lights off

Hello,My bsr femto sure signal has no lights showing on the front.I have tried to do the hard reset sequence recommended and still have no lights.The transformer is working fine as I can see the lights on the ethernet port. Any help greatly appreciat...

No order confirmation

Hi I ordered an upgrade online and my got initial email saying my order was recieved, but have not recieved my confirmation yet. I usually recieve it within hours if not minutes, the website says my phone is in stock. Live chat is not working. Anyone...

Barlm99 by 3: Seeker
  • 12095 Views
  • 1 replies
  • 0 thanks

Stolen 5s

So the unthinkable happened. Never lost a phone before but my new 5s is now a distant memory. What are my options? Can I be allowed a new contract by any chance or a new phone fir a discounted price ? I am allowed an upgrade in October but heed to kn...

sure signal 3 range problem

Hi, 10 days ago I set up a sure signal 3 for use with my 32gb iphone 5. I had no problems registering it and everything seems to be working fine (lights are on and phone light goes on when making a call or using 3g). However, the range is terrible - ...

am3082 by 2: Seeker
  • 16705 Views
  • 12 replies
  • 0 thanks

Resolved! Huaweii G300 not working

Hello, the smartphone is not working properly. It reboots itself. it loses internet connection and other issues. I have restored to the original  factory settings and doesn't solved the problem so I think it's a problem of the smartphone. I bought it...

Resolved! Nokia 6555 compatibility with S.Sigv3.

Tech Team.Can you tell me if the Nokia 6555 mobile 'phone fitted with a Vodafone p.a.y.g. SIM is compatible and will work with a Sure Signal v3.?Many ThanksDMLox.

dmlox by 4: Newbie
  • 11999 Views
  • 8 replies
  • 0 thanks
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