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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73721 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203310 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Huawei G300 USB connection issue

Using Hi-Suite and Win 7 to back-up/sync etc.BUT G300 will only connect via Wi-Fi (anbd then only after I downloaded the Daemon fromn the Huwaei web site). Despite following all the isntgructions and rebooting, reinstalling etc etc, the Hi-Suite will...

jmaynard by 2: Seeker
  • 21420 Views
  • 24 replies
  • 0 thanks

iPhone 5C Phone Delivery

Hi all,Yesterday I upgraded my contract to an iPhone 5C, They said it would be here by Today, I know they keep delivering until 6, But I haven't had it delivered yet, I don't mind if its a day late, But how can you tell if you've missed a delivery? A...

Sure Signal works but doesn't seem to be registered

Hi I have a Sure Signal (S/N: 40134631023) that no longer appears to my associated  with my account, but it is still working.  I'd like to add a new number to it.  I obviously don't want to knockout the existing users. Please can someone advise? Than...

IanJames by 2: Seeker
  • 11905 Views
  • 1 replies
  • 0 thanks

Sure Signal Deregister

Hi I have a sure signalv2, serial number: 40121406991 Mac@: 0C4C39047BC4, can you deregister it please, i have left vodafone and gone to EE so cant access my voda account. thanks

boss100 by 2: Seeker
  • 12815 Views
  • 3 replies
  • 0 thanks

Iphone 4s unlock problem

Hi My sister got an email on 22 april 2014 stating that her IPhone 4 had now been unlocked (Reference Number: 1303022) however when non-Vodafone SIM is inserted an error mesage shows up indicating that the phone is still locked. Help please! Thank yo...

Lgeg1984 by 2: Seeker
  • 15190 Views
  • 9 replies
  • 0 thanks

iPad Air,more data

Hi,I bought an iPad Air a couple of months ago but I'm not happy about the data allowance that I thought would be sufficient at that time.Is there a good time to get more data ie is it better to wait for special promotions?also I would like maybe 4g ...

slatey by 4: Newbie
  • 13387 Views
  • 3 replies
  • 0 thanks

Resolved! no/unreliable connection to sure signal

Like many other posts on this forum I am having great difficulty maintaining a continuous connection from various phones to the Sure Signal V3 device. After a forced change (because it stopped working following a Vodafone software 'upgrade') from a V...

mmnicol by 2: Seeker
  • 14909 Views
  • 16 replies
  • 0 thanks

Resolved! 3G not working..

Right basically I need info. I'm 16 years old and I have recently purchased a Vodafone Uk iPhone 4S on 33 pounds a month! Which I expect to actually get 3G on, but the only place I have been to with 3G is Hertfordshire..I live in Lincolnshire. The od...

Water damage - not covered by warranty

I got caught in a bit of a down pour yesterday and ended up soaked, as did my phone unfortunately. When I tried to switch it on this morning, there was nothing. I phoned customer services who told me that I should take it into a Vodafone shop for ret...

harg7769 by 2: Seeker
  • 24443 Views
  • 20 replies
  • 0 thanks
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