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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73740 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203324 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

lg nexus 5 signal

Hi there I've had the lg nexus 5 for just over a month and it has been great. But in the last week or so every time I plug the phone in to charge I lose signal and the only way to get it back is by restarting the phone. This is extremely annoying as ...

Kris20 by 3: Seeker
  • 11691 Views
  • 1 replies
  • 0 thanks

Re-Sync please

 Please can you resync at server end - had power outage the other day and tried a couple of resets with no luck: Speed test:74 Down16 Up Ping Test:34ms Ping3ms Jitter External IP address:109.147.236.3 Sure Signal serial number: 21196753533  Thanks.Ke...

kkent by 2: Seeker
  • 12924 Views
  • 4 replies
  • 0 thanks

Resolved! sure signal v1

Hi ive set up my sure signal v1 registed, setup router etc now i have 3 lights on and its connected to the net but it dont seem to be working read other posts and i think it may just need updating if this could be done it would be great done all the ...

Resolved! iPad 3 upgrade

I have an iPad3 64Gb on contract until March next year. I want to upgrade this to a 128Gb iPad Air whenever possible, but it seems Vodafone only do the 64Gb versions. Will it be possible to get a 128Gb iPad from you when I am able to upgrade, or will...

Signal Problems In Dunstable

Hi, I purchased a storm today and I havehad SOS signal ever since I turned in on 3 hours ago. Can you confirm if there are problems in this area, I would like to use the internet, it is one of the main reasons for getting a blackberry phone! My post...

tomcox by Not applicable
  • 14487 Views
  • 9 replies
  • 0 thanks

Picture messaging not working

I got an iphone 4s a couple of weeks ago from your online store, but I noticed today that I am unable to send or receive picture messages. I have tried doing the internet and picture message settings form as advised by the iphone FAQs at the top of t...

lking by 2: Seeker
  • 12641 Views
  • 2 replies
  • 0 thanks

Sim swap

I'm 2 1/2 days into my sim swap and I STILL have no signal! I'm desperate to have it back on for work.. What can I do to speed up the process?!

Resolved! Sure signal problem V3

Been working fine.Suddenly I have red power on, 1st light flashing, nothing else. Therefore not getting receptionTried re-setting a number of times to no avail. Serial number of VSS is 40133864005Samsung Galaxy N9006 Please help ! 

Sure Signal SOS issues and no signal

Hi, We have just had our suresignal reactivated and setup. I have a red light and the "wifi" looking symbol is solid and lite up. But when we have phones that are registared to it near they come up sos or no signal. We are using 3 different types of ...

Resolved! iPhone 5 contract phone

I have an iPhone 5 contract sim & phone. Admittedly I haven't taken care of the poor thing and it's scratched all over. Is it possible to put my contract sim in a new phone, and sell this phone and would a different sim work in this phone if I sell i...

Natb453 by 1: Seeker
  • 11742 Views
  • 2 replies
  • 0 thanks
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