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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73747 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229863 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203328 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Warranty length on sure signal unit?

Can you please advise me if the warranty period on a sure signal unit is one year or two years. We have a fault unit which i need to know if it is covered still or not. Thank you

sure signal no connection

i have rang vodafone qquite a few times and im getting very frustrated. i have done the following to try get this box to work wwith no joys. please advice other methods opened portsresyncun registerhard resettake users off and re add i have only had ...

jpsmith by 2: Seeker
  • 15310 Views
  • 2 replies
  • 0 thanks

Sure Signal and BT Home Hub 3

Like many others I also have problems with my sure signal no longer running over my BT home hub 3.  The answers to all the techie questions that seem to get asked is below.  But as I am a mum of twin toddlers I can't spend hours fiddling with it to c...

e_adams by 2: Seeker
  • 14773 Views
  • 1 replies
  • 0 thanks

Resolved! Solid red light, no other lights

Hello, I posted in this thread a couple of months ago: http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Version-3-VSS-Power-flashing-Internet-solid-orange-In-Service/td-p/1394028 Now, my Sure Signal has started displaying a new fault. The red ligh...

Problems registering 2nd-hand Sure Signal 1

I recently bought a 2nd hand Sure Signal 1 on eBay, as the fastest broadband in my area (I live in a rural village) can't cope with a new Sure Signal 3.  I have tried to register the Sure Signal 1 on Saturday, Sunday and now today, Monday, but each t...

bernardw by 4: Newbie
  • 15193 Views
  • 9 replies
  • 0 thanks

Another V3 Problem - Flashing red and two stable orange lights

Speed test:http://www.speedtest.net/result/3365788806.pngPing test:http://www.pingtest.net/result/94551482.pngExternal IP:87.113.58.137Serial Number:40130439777Traceroute:Microsoft Windows [Version 6.1.7601]Copyright (c) 2009 Microsoft Corporation.  ...

GStevens by 4: Newbie
  • 15859 Views
  • 14 replies
  • 0 thanks

Connecting 2 sure signals through 1 router

Need 2 sure signals to get sufficient range in my house. Have a v2 which works fine but the v3 is very intermittant and I have now given up with it. Have been told recently that you can't put 2 devices on 1 router. Is this correct?

kerriemj by 2: Seeker
  • 13853 Views
  • 2 replies
  • 0 thanks

Resolved! why do i have to pay for sure signal?

Myself and my partner recieve dreadful signal. At times mine will work fine then suddenly stop working. And atleast 90% of the time my partner get no signal which has affected his job.I heard that you can get a signal booster and once i looked online...

haze1499 by 2: Seeker
  • 13209 Views
  • 1 replies
  • 0 thanks

House Move

Hi, I recently moved house and spoke to customer services to get the postcode changed on the suresignal.  Occassionally I know get the full signal and 3G indication on my phone but most of the time it's just normal phone signal (GPRS) and one light o...

TR6-87 by 2: Seeker
  • 13559 Views
  • 1 replies
  • 0 thanks

Power on, Internet light flashing slowly

Hi there i have sure signal new in the home spoke on the phone loads of times with customer care but still same problem. i have never got this to work.power light on and internet flashing , tryed rest set  left for houre still same tryed new router s...

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