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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74130 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229926 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204040 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Sure signal won't work with new sky router!

Can anyone advise me on how to get my sure signal v1 working with the new SKY hub as we have no mobile connectivity at all. contacted sky who told me to go to sagem web site but all I get is a blank screen when I go to FAQ and click on the answers! S...

Welshie by 3: Seeker
  • 16693 Views
  • 10 replies
  • 0 thanks

SIM Query

Hi, my phone was stolen recently. I have contacted Vodafone and had the SIM blocked. They have blacklisted the phone however I have since remembered that the actual handset is different from the one received when my contract began (my original was da...

de register sure signal box

Hi I'm giving my sure signal box to my brother but he says he cannot register it as its still registered to me I'm still a vodafone customer, how do i deregister this?

gy_1977 by 1: Seeker
  • 13146 Views
  • 1 replies
  • 0 thanks

V3 power light solid, Internet light flashing, no other lights

A friend has given me this Sure Signal. It worked fine for them. They deregistered it and I have registered it today. I only get a flashing internet light. I have tried holding in the reset button but nothing happens and it doesn't affect the lights ...

Sure Signal V3: Flashing Red light Power, One Stable Orange Phone light.

Hello, This device has been recently upgraded from a v2 as it had stopped working. Please find the diagnostics details below. Serial = 40123604288 External IP = 86.136.147.200 Download = 3.13MbpsUpload = 0.33Mbps Ping = 31ms traceroute Tracing route ...

foysal by 2: Seeker
  • 12641 Views
  • 1 replies
  • 0 thanks

Sure Signal not working with BT Infinity.

Hi, I have switched service providers from Sky to BT and upgraded to BT Infinity. I'm quite pleased witht he speed, but I just don't seem to be able to get the Sure Signal to work. Can you sync it with the server for me? Please advise.Many thanks, Ki...

Resolved! Huawei E5332 unlocked + Vodafone simcard

My daughter is now working away from home for the next few months, there is no wifi or internet access from her digs, so we have been looking at the 3 Huawei E5332 unlocked.I have been told that this is a decent way of accessing the internet etc, and...

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