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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73756 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229867 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203336 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Dual sim or sim only.

I currently have two Vodafone phones, one for work and one personal. I'm fed up having two handsets and I'm planning to go to a dual sim phone when my current contract expires. It looks like Vodafone don't do dual sims so I'll have to go sim only or ...

Mr Sure Signal Box

Hi Matt the advice in the thread doesn't help as there are no lights showing on the box.  this is the reply from the cmd prompt that I got back, although I have done this from a computer at work and not sure if I was meant to do it from home. Thanks ...

My Sure Signal

I have a sure signal box, a rounded cornered box i'm not sure which one it is.  the signal constantly drops out now and even if I reset the box, unplug it hold the reset button in whilst reconnecting it for 30 seconds it still doesn't work.  Please c...

Resolved! Vodafone Mifi problem!!

Okay so! I downloaded the mobile wifi app, and it's saying enter password to top up or reply to emails? I have absolutely no idea what the password is? Shall I phone customer services up?

Resolved! only 1 of 2 phones connecting to Sure Signal

got a sure signal serial number 40131569408, 1 phone connects but the second phone does not, I have reset the sure signal severa times so any ideas?

Sure Signal V3 not working. Lights correct and numbers registered

I have virtualy the same problem as benzal20 had with his VSS, i have had 2 units since August last year but the combined times the unit has worked must be about 4 weeks in total!Both units displayed the same issues it will work for various lengths o...

Mike_CA by 2: Seeker
  • 11678 Views
  • 4 replies
  • 0 thanks

Resolved! regular sim in Blackberry?

Hi there, I'm currently an Orange customer but totally cheesed off with lack of signal at home.  I am therefore intending to switch to Vodaphone but before I do so, I'd like to be sure that I can get a signal.  My idea was to stick in a sim on a 30 d...

lizellis by 3: Seeker
  • 12372 Views
  • 2 replies
  • 0 thanks

Resolved! Vodafone Tethering

Quick question that i hope someone can advise on. Ive been with vodafone on contract since the begining of time with the brick phones and the only time ive used tethering without any problem was with a Nokia N8 from about 4-5 years ago.since ive had ...

MrDJ by 5: Helper
  • 13646 Views
  • 5 replies
  • 0 thanks

Sure Singal with Sky Hub not working

Hi, My VSS suddenly stopped working last week for an unknown reason.  I believe is the the first generation VSS.  Of the four lights only, the first light remains green.  All the others are off. I have reset is several times to no avail.  My tracert ...

patelr by 2: Seeker
  • 15901 Views
  • 19 replies
  • 0 thanks
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