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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I've been using a version of the OS that has the Mobile Hotspot feature. I've been using this quite happily for the past couple of weeks but a few days ago whenever I try to activate Mobile Hotspot on my device I get the following message: "Cannot st...
Hello, My V1 VSS has suddenly stopped working. Both my partner and I cannot get a signal. The VSS is showing a single solid green light on the front, solid green and flashing orange on the back, I have tried the reset and left for over 24 hours with...
Hi,The VSS has been working until the last couple of days. We had to reboot the router after the internet connection dropped and the VSS is back to the lights problem we had before.I have tried resetting a few times.ISP is Vodafone BroadBandSpeedtest...
I have tried a full reset and the usual power off for 20 seconds, all to no avail. Can you reset the device from your end please as that usually sol;ves the problem.
We have an old SureSignal device that was once used by an ex-employee and we want to now give this to another user. How do I go about resetting the device to assign a new number for the new user? Model: 9361 Home Cell V2-VSerial: 40120923699 Thanks,A...
Hi My Version 3 VSS has stopped working a few days ago for no apparent reason. I have tried re-setting and switching off both the VSS and router but to no avail. Lights (Power - flashing, 1st light - orange, 2nd light - off, 3rd light - orange). Plea...
Hi, how do I get a VAT Receipt for a Vodafone Sure signal?
I have bought a 2nd hand unit off ebay. It was not de-registered and the seller has not been at all helpful in resolving this. I have read the many posts and so all I want to know is basically should I just throw it in the bin and forget it. I hav...
HiYou keep texting me to say that my sure signal box has moved and asking me to confirm the new location.In fact the sure signal hasn't moved at all and is working as normal. The location is B91 1HE.I did have two sure signals registered, the other o...
I can receive MMS, but cannot send MMS from my Nexus 5. Have tried various APN's to no avail. Current is: Name: Vodafone UKAPN: internetProxy: blankusername: webPassword: webServer: blankMMSC: http://mms.vodafone.co.uk/servlets/mmsMMS proxy: 8799MMS ...
