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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hello there,Our sure signal box has worked wonders for years and couldn't live without it.My sister has moved back home so I've be trying to access through my account to put her on it but there's no sure signal activated to my Vodafone even though we...
I've just had a look at the sure signal and am a bit shocked at the price £100 seems very steep, I have 2 lines with Vodafone paying over £75 per month and i am then expected to shell out an extra 100 just so I can use my phone's indoors. Downside to...
Hi, I am having problems registering a sure signal version 1. The website shows status activePending for the last 6 hours and no txt message received.Any help appreciated.Many thanks
HiOne of the user I have registered on my suresignal has a new handset (iPhone 5s) which is not being picked up by the sure signal. It's been over a week and a half now with no signal even after numerous resets. I've read on here that a resynch can b...
Hi,I've installed a new Sure Signal 3 - connected last Wednesday. Five days on it is still not working. The light display is showing power LED on and internet light flashing. I have gone through the diagnosis procedures listed on this site but there ...
Hi, This Sure Signal v1 is stuck on '1st two lights on' and does not get a 3G light. I have tested a V3 Sure Signal on the same internet connection succesfully; and the version 1 SS has not been working for weeks so a resync may be required. MAC: 0...
Having scoured the forum and not had any luck trying all the re-set variations on off with no success I'll just ask, what does it signify if the red power light is on and the first two white icon lights flash? No other lights are on or flash. No pho...
Hi BT have replaced my old HH3 for a new HH5. My VSS3 worked fine on the BT HH3, however on the BT HH5 I have the following on my VSS3 Red Power - flashing, Internet - off, In Service - orange, In Use - orange. I have set up the VSS3 with the same ...
Good morningMy Sure Signal has stopped overnight and the power light does not come on any more. I have tried different sockets in the house to no avail. There are no faults with the electric supply and the pass through socket works fine in all outlet...
Since the storms my Sure Signal has just stopped working. The connectivity lights are working. I have reset the hub, reset the sure signal box... still nothing. The power light is solid and the internet light flashes occasionally. I have checked t...
