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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74144 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229928 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204047 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal Not Working :-(

I have followed the reset instructions and to no avail Speed Test ResultsDownload 32.83mpsUpload 1.44mps Ping TestPing 17msJitter 3ms Tracerthttp://gyazo.com/cb65db2ce11abf816ae8a425633451a9 Suresignal serial number 40123615573 Hoping someone can hel...

ains3175 by 2: Seeker
  • 12554 Views
  • 4 replies
  • 0 thanks

Anyone else's SS box down?

Anyone else having problems with their Sure Signal box tonight? Came home from work with the power light just flashing? Tried resetting but to no avail.  

Resolved! Sure Signal v2 only power light on - Sky router

HiUntil a few days ago our Sure Signal was working fine, hooked up to a Sky router.I added my wifes new mobile number and within a day the SS was not working.I've reset it a few times, replaced the cable to the router and it's still not working.Check...

davemorgs by 3: Seeker
  • 15896 Views
  • 12 replies
  • 0 thanks

Sure signal not working again, red light only, won't reset

Hi, am having more bother with sure signal box.  The last couple of weeks is has barely worked and when I try to reset it, I only get the solid red light .  I've posted details below, please advise.Sure signal serial number - 40120239666 Speed test –...

Ishbel by 4: Newbie
  • 14985 Views
  • 18 replies
  • 0 thanks

Having more than one sure signal

I already have a Sure Signal at my home, I am thinking about getting one to put at my partners home aswell. I paid a discounted price for the Sure Signal I already have based on the contract I was on. Would I have to pay full price for a second Sure ...

Resolved! Iphone 5s

Will sure signal be compatible with Iphone 5S and Google Nexus 5?

urujhoda by 2: Seeker
  • 13442 Views
  • 5 replies
  • 0 thanks

Sure Signal v3

Help please. I have a Sure Signal v3, it is registered & plugged in and attached as recommended.  The power light (red) is flashing, the next light is solid, the middle light (in service) is not lit, the the last light is solid. I have satellite broa...

John1956 by 4: Newbie
  • 13662 Views
  • 7 replies
  • 0 thanks

Can't recieve calls text or emails when connected to sure signal

I can't receive calls text or e-mails while connected to my sure signal, all services work while on normal Vodafone network. I have had my phone line and all components in the system checked by my phone line provider and Vodafone. I can make calls an...

Muttly54 by 2: Seeker
  • 12128 Views
  • 1 replies
  • 0 thanks

Sure signal no longer working

HiFollowing the recent storms I have been without power for a few days. But since the power has been back on I have been unable to get my sure signal version1 to work.It is going through the start up procedure and the 3 lights are on like it should b...

George23 by 2: Seeker
  • 12004 Views
  • 1 replies
  • 0 thanks
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