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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74140 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229928 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204047 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

iPhone 4 won't connect to sure signal

My new iPhone will not connect to the sure signal booster. We have tried resetting the sure signal, turning the phone off and switching to airplane mode, all to no avail. We have spoken to an advisor who tried resyncing the sure signal, but still no ...

Sue1962 by 2: Seeker
  • 12689 Views
  • 2 replies
  • 0 thanks

Suresignal v3 and bt home hub 3 not working

Hi. I have now been unable to use my sure signal for at least 2 weeks. I have v3 suresignal and bt home hub 3 - having spoken to tech services at voda , they advise i need to purchase home hub 4 to ensure that ss will work properly??? Have also spoke...

Keo by 2: Seeker
  • 12461 Views
  • 1 replies
  • 0 thanks

Resolved! Huawei G510 bluetooth issue

Hi, I have a Huawei G510 which will not send picture or video files to my Lenovo laptop yet I can send files from my laptop to the phone. When I look at the phone device profile on my laptop it does not show that I can receive files from the phone. I...

Resolved! Email saying i have moved

i received this email today,i have not moved.Please verify the location of your Vodafone Sure Signal Could the emergency services find you in the event of an emergency call? Is your Vodafone Sure Signal registered to the correct address?It appears th...

tonytango by 13: Advanced Member
  • 25315 Views
  • 31 replies
  • 0 thanks

BT home hub 3

Hi there, I have had to disconnect my sure signal from old router as I have changed from talk talk to BT broadband so I now have the Home Hub 3. I have connected the Ethernet cable from sure signal to Home Hub but there is just a steady red power lig...

Phone not registering now

Hi I have recently changed phones and sim card but with the same number and my phone now will not connect to my Sure Signal - been trying for weeks now. Serial Number is: 40132126430 Can't change owner as only one phone attached to the sure signal. C...

Q10 OS update to 10.2.1.2102 Im not updating. anyone else?

just received my software update notification here in the UK to 10.2.1.2102 which is 289mb in size. after reading all the errors and failures since recent updates by members on various forums i dont think im going to risk it unless it has some import...

MrDJ by 5: Helper
  • 13557 Views
  • 4 replies
  • 0 thanks

Resolved! Vodafone Suresignal V2 not working (Flashing Icon next to power LED)

We have got two Vodafone Sure Signal Boxes which have been working fine for over a year now, until yesterday when they both stopped working. They both have the flashing white icon next to the power led, but not the phone icon. We have a reasonable in...

Resolved! blackberry bold not picking up sure signal

Hi, just got a sure signal v1 from ebay, set itup as per instructions, all lights on green as per set up, text recieved to say box is active and ready to use, blackberry not picking up signal, help please xx

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